This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In areas where there is snow and salt, the rear steel brake lines start to rust from snow and debris that accumulates and eventually the brake lines fail leaving you without brakes.
I had the front brakes and rotors replaced a few weeks ago. This past weekend all 4 tires were replaced. When driving off the dealer after the tire replacement, I noticed the ABS and vsc lights were on. Turned back and took the minivan back to the dealer. Next day service mgr said according to the mechanic, the ABS actuator needs to be replaced. This is a $2500 part, plus labor.
The slip indicator sends a false positive which causes the brakes to apply automatically when I go over 10 mph. The road is dry, weather clear and there is no poor conditions for drivingthe vehicle is unsafe because while I am driving it can come to an abrupt halt and the vehicle behind me could crash into me.the vehicle overrides my attempt to accelerate and I am subject to the 'computer's decision to brake unnecessarily. I had a dealer look into this and they said it was the brakes. I have always been a loyal Toyota customer, but there are many complaints about this problem some of which are on youtube and Toyota seems to be unwilling to address this issue. Please help I need my vehicle and I need to be safe while driving.
Takata recall the problem hapend on 10/9/2016 while I was driving to work sudenlly I lost control of my break completely I was so scared I don`T know what to do thanks god it hapend when my kids weren't with me in the car that time thanks god I didn't hit nobody cause it hapend when I just arrived to my work in parking lot I found out that was the ( the shift cable ) its a scary problem imagine if it hapend in the middle of the hwy
- Kissimmee, FL, USA
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The contact owned a 2007 Toyota Sienna. While driving 45 mph, the brake pedal was abruptly depressed but, did not stop the vehicle. As a result, the contact's vehicle skid and crashed into the rear of another vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was towed to the contact's residence and was deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 149,000. Updated 08/02/16 updated 11/30/2017
I opened the rear door and it would not shut. I took it to a mechanic that sent me to a body shop who referred me to the dealer. The center assembly hinge needs to be replaced. The door closed but had a crack and today when made a left turn the door opened by itself. Imagine if a child was in the back seat!!!
The contact owns a 2007 Toyota Sienna. While the vehicle was parked on a slight incline without the key in the ignition, the contact heard an abnormal noise. The vehicle rolled down a hill and crashed into a house. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The original brakes (front) were replaced in 2010. After that I started getting noise when the brakes were applied. Several visits I requested they replace the brake pads again. After a little time the noise returned. Performance Toyota in fairfield, Ohio could not repair the brakes to stop the noise. I then went to tire discounters in hamilton, Ohio. Again after several visits the noise in the front brakes remained. I paid for service to the brakes. I paid for a lubricant to be placed on the brakes. Again noise returned. Again noise in rear brakes getting really bad now can"T hear the noise in the front anymore due to drown out by the rear. Picked up daughters/friends from school, explained sorry for the noise I have it checked out they say nothing wrong with them. Daughter says mom you think the sound is bad inside the van you should be outside when you drive up it is really bad. 10/18/2014 returned to performance Toyota in fairfield. I explained the above about my brakes and the noise still present on my van. I asked service writer if there was a recall on a the brakes issue. She said no there was no recall. And I see you have had brake issues since 2010. Finally she stated you know we have had issues when the original factory brakes are replaced with ?after market brakes? there have been problems with noise on Sienna"S/pathfinders you know larger vehicles, but not all of them just a few like yours. She stated due to cost they used after market brakes and only few have issues.
While attempting to drive to work while on a parkway (with no shoulder to pull over on) suddenly there was a dragging feeling as if the parking brake was applied. I immediately pulled off at the nearest exit and pulled over, my brake pedal felt extremely hard like it was stuck down. I put the car in park and pulled the brake pedal up with my foot, then pushed down on it several times again, at this time it seemed fine but I decided not to go to work but drive directly to the Toyota dealer which was not far from where I was. The problem continued and I again pulled over and repeated the "pulling up of the brake pedal at which time I smelled something burning, I then continued about a block and a half to the dealership service department. Upon arrival that is when my dashboard lit up with several warning lights. After the service department diagnosed the problem of a bent bracket on my brake pedal assembly I did some research of my own and discovered that there was a factory recall of the 2011 Toyota Sienna's for the exact same problem (the part number 47110-08080). Neither the dealership, Toyota motor company or Toyota extra care (the very expensive extended warranty that I purchased) wanted to take responsibility for the problem. I was told that the brake pads and rotors would not have been damaged if I did not excessively drive the vehicle, when I asked them what they considered excessive they could not answer. I explained to them that there was no shoulder on the parkway that I was traveling on, but I did exit at the first possible one and drove approximately 1 mile to the dealership/service department. I am extremely unhappy and quite honestly not comfortable with the vehicle and the Toyota motor company itself. I hope that Toyota will accept responsibility for this faulty part and take the proper measures to correct this very unsafe issue!
On mon 10/22/2012 at 11:15 am I experienced sudden uncontrolled acceleration driving my van. I was traveling on I-696E in detroit at a constant 70mph, then slowed to 45mph due to construction. As traffic cleared the construction, I pushed the accelerator pedal to pass a semi-truck. I felt the accelerator continue to depress, I completely pulled my foot off but the pedal did not come back nor did the vehicle slow down. Rather, it did just the opposite and continued to accelerate. I attempted to brake hard with no response--the vehicle did not slow down. Then I put the van in neutral to slow down the engine with no results, the van continued increasing 60+mph with no foot on accelerator. This is when I became extremely frightened. The vehicle was pulling from side to side. I looked down to see if there was any interference from the floor mat and none was seen. I tapped gas pedal - no response. Next I put van back in drive and braked --no response again. Then I downshifted to 4th, the engine did not slow, and further downshifted to 3rd gear. Finally, the engine responded and slowed. I used the gas pedal cautiously as I then shifted to 4th so that I could exit the freeway. I parked at my office & immediately called my husband first and explained what happened and I then immediately called the our Toyota Suburban dealer. They told me to bring it in for inspection. I was still shaking when I brought the vehicle in and extremely upset. After two inspections, they stated sudden acceleration was caused by the floor mat. Although this seems reasonable, it does not explain why brakes failed to overcome the engine, and shifting to neutral failed to disengage the transmission. The vehicle scares me to death. I do not know what to do next. I consider myself a serious witness as a registered nurse (rn/bsn) with 20 yr manual driving. Ref Toyota case #[xxx] and #[xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Utica, MI, USA