This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Toyota Sienna. Consumer writes in regards to local dealerships failure or unable to remedy vehicle defect even after three recall notifications. The dealer and Toyota refused to replace the spare tire. However, the dealer did replace the cable.
The contact owns a 2007 Toyota Sienna. The contact received notification of NHTSA campaign number: 10V160000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure....updated 07/30/15 the vehicle was repaired. Updated 9/24/15
Recall over a year ago to have cable holding spare tire replaced. Called dealer over three times, called Toyota and ntsb, no one seems to care, but spare tire is not installed back in its proper place after a year.
In approximately the summer of 2012 (I do not recall the exact date),Toyota recalled the spare tire suspension cable, but did not have a repair at the time. I was inconvenienced for months with the spare tire in the back of my van. The repair was eventually completed, however, a recall for the repair was issued in the summer of 2014. The spare tire was removed and again placed in the back of my van. Toyota is now stating that there will be no repair available until the summer of 2015. This is completely unacceptable and not understandable. It is simply an attachment for the spare tire. An official complaint has been filed with Toyota, as well. I need the space where the spare tire currently has to be, however, I do not feel safe without it in my vehicle.
The contact owns a 2007 Toyota Sienna. The contact received a recall notification for NHTSA campaign number: 14V273000 (structure); however, the parts needed to repair the recall were not available. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time to receiving the parts could be provided. The contact had not experienced a failure. The VIN was not available.
- Princton, WV, USA
Search CarComplaints.com for these popular complaint phrases...
The dashboard seems to be breaking down, melting and/or sticky to a degree it is now shiny and reflects lights back into the driver/passenger compartment on sunny days. This creates a glare making it difficult to see out when operating this van. At times, it becomes hard to see cars, stop lights and pedestrians. A local channel here in houston ran a story on this particular problem concerning dash boards that are breaking down and causing safety issues. Thanks,
My spare tire fell off my vehicle while I was driving on I91 in Vermont between exits 5 and 6. the vehicle following me, which was being driven by my husband, struck the tire. It became lodged under his car damaging the air conditioning system. At the time of the incident we did not realize that it was the tire from my car. We pulled over to the shoulder we were able to dislodge the tire and continued on.after discussing what happened and inspecting the car did we realize that it was my spare. There was a recall for this completed by Toyota in 2011. This is a very dangerous situation with these cars and were very fortunate that something worse did not occur. We reported it to Toyota and are very disappointed in their response so far.
My 2007 Toyota Sienna xle with only 14,000 miles having issues with the rear trunk. First time was with the trunk not responding to the remote and the dealership had to replace the sensor. Second was when I opened the trunk it would close suddenly because the rear hatch strut is defective and dealership would not replace it because it just pass the 3 year warranty.
2007 Toyota Sienna. Consumer writes regarding spare tire recall the consumer stated his wife took the vehicle to the dealer for the recall. However, when she brought the vehicle home, he noticed the spare tire had been placed in the rear part of the vehicle and secured with a strap. So, when the rear seat was placed in the stored position, the spare tire would be placed on top of the stored seats. The consumer stated the dealer never mentioned the condition of the carrier and never mentioned the tire would be placed in the rear of the vehicle. The consumer stated they completely altered the functionality of the vehicle without his consent and it also created a significant safety issue, which meant the tire was not properly secured in the cab of the vehicle. When the consumer called the dealership, he was informed the parts to properly fix the problem were not available.
The contact owns a 2007 Toyota Sienna. The contact received a recall notice for recall 10V160000 (structure) and took the vehicle to the dealership for inspection. The dealer took the spare tire from underneath the vehicle, placed it inside the rear of the vehicle and tied it down with a bungee cord. The contact did not feel that the repair was adequate or that the bungee cord would hold the tire securely. The contact called the manufacturer who offered no assistance. The VIN was unavailable. The current mileage was approximately 32,000. The failure mileage was approximately 27,000.
The contact owns a 2007 Toyota Sienna. The contact stated that the dealer only performed part of recall 10V160000 (structure); the cable was on backorder and was not able to be installed. The contact had not experienced any failures, but the dealer placed the tire in the center rear of the vehicle and the contact was concerned. The contact was told it would be approximately three months before the part would arrive. The current mileage was 31,322. Updated 1/19/2010 the consumer sold the vehicle on 12/28/10. Updated 01/27/11.
I was pumping gas and my child inside the car hit the drivers side sliding door button to open the sliding door. The door is supposed to stop and not open when the gas cover is open. My sliding door failed to deactivate and the sliding door continued to automatically open smashing the gas pump inside the sliding door and the gas tank opening. All mean while fuel is pumping into the car. This bent the gas cover luckily didn't spark a fire due to friction. However now I have to slam the gas cover to get it to shut as some times doors now will not open automatically because the gas cover is not latched shut. Once we bent the door as best we could back in place at least to allow it to latch back shut. The doors will automatically open and shut as they should. I have had this occur multiple times. This is a big safety risk especially if you are pumping gas when this happens.
The contact owns a 2007 Toyota Sienna. While driving the vehicle at any speed the contact noticed that the rear window on the passenger sides blind spot was very small and made it difficult to see small cars. The failure was not diagnosed. The contact stated that the failure had occurred since the vehicle was purchased. The failure mileage was 51 and the current mileage was 30000. Updated 09/28/10 the consumer also stated the rear seat were very high. Updated 10/01/10
At approximately 1500 on 16 Mar 2010, I used the remote to open the power liftgate on my 2007 Toyota Sienna xle minivan. While loading a children's table, the liftgate started to close on its own. I tried to prevent the gate from closing as my two year old son was in the path of closure. I had to hold the gate open as much as I could and grab him and pull him down and away to prevent the door from shutting and possibly injuring him. In the process, I strained my back. The safety function of the power liftgate seemed to have stopped functioning as well. Since the initial failure earlier today, the problem with the liftgate occurs whenever the power function is used to open the door. The liftgate opens and continues until the liftgate reaches its maximum opening then closes itself automatically. When the power function is disabled, the liftgate fails to remain. Open. I have not done any maintenance or replaced any parts nor have I contacted the Toyota dealer service department in regard to this problem. I have read online that this problem is a common occurrence on Toyota Sienna minivans with multiple reports of injuries occurring.
Occasionally, the driver's side automatic sliding door will close before it should. This has happened approximately 20 times in the last nine months (four times on 12/28/08). It has closed on my son, my mother, my granddaughter, my wife, and me. There is no pattern for when this will happen, so when we take it to the dealer for repair, they can not duplicate the problem. Therefore, they have not been able to correct the problem.
A D V E R T I S E M E N T S
- West Seneca, NY, USA