This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I filed a complaint 10/18/2018; however, the complaint was for 2 of the 4 tires. Today's complaint is for the remaining 2 tires which had manufacturer defect per the shop. Please note these are coopertire, CS5 not CS4.T there's not an option for "CS5 "T so like others I'm using the closet which is "CS4 T". my van starting shaking (at this point I have two new tires on 4/18 (cooper CS5 -T) and the other two tires are also cooper CS5 -T, but purchased 1/2016, 80K mile "wear out warranty" I've put 7K on the two "new" tires & the other two have 48K (22K left). The steering wheel shakes, people shake, I stop driving it anywhere that will require me going over 35mph.shaking isn't even the word for it when over 35 mph. I can't get anywhere on my 35mph for 1.5 weeks.. not fun with 4 kids to run to sports school & events. I get the van in finally on Thursday, 10/18/2018. I get a call from the shop to tell me there is a "manufacturer defect" on the two older cooper tires. That defect which is typed on my rcpt is "found that the tire had a ply separation causing the vibration." So I looked it up, not knowing exactly the jargon used "tire separation is one of the most dangerous things that can happen to a tire, and can put the driver of the vehicle and everyone else around at risk. A separation can lead to a tire blowout, which in turn can lead to one of these even more serious accidents. Head-on collisions. Rollover accidents. Road run-offs. Side impact incidents. And, more. Often times, the injuries sustained from these accidents are severe, if not deadly." I'm a meticulous record keeper and do regular maintenance on my vehicles. The tires went on 1/2016. Rotated 1/11/2017, 5/17/2017, 3/2018, 4/2018,10/2018. Out come same as last. 2 new tires I pay for, no options, so same brand on again. In 2016 I spent $675 on 4 new tires, they should have 22K left of wear. Instead in total I've paid $106 to have the brand tire on it.Toyota said all 4 tires were a problem 2/2018, denied
Purchased 4 new CS5 grand touring tires that have 80,000 mile "wear out" warranty on January 26, 2016. Miles = 174295. In April 2018, 1 year 4 months later, miles now at 215089 (40K put on, so should have another 40K more) my vehicle would shake, not hold air, I even had problems with air going into through the valve, my vehicle failed an alignment check by an authorized Toyota dealership. Tire tread depth front driver: 4 6 5 5 tire tread depth front pass: 5 6 6 5 tire tread depth rear driver 6 8 8 7 tired tread depth read pass: 6 7 7 6 obviously not going to get another 40K miles out of these tires. In addition the wear on them is inconsistent on each tire. The tire isn't wearing right. Alignment right rear camber: -1.9 -.9. I had an alignment actually two, but one close to this appointment. Take my vehicle into wear I purchased them, the fine print comes into play. Sure the crappy tires, wearing out pourly, not holding air, won't make it 80K, but I pay half for two new tires plus labor, the other two tires do not qualify I'm just sol. Replacement tires to chose from, the exact same tire. So I get to pay for two new tires of the exact same brand and warranty. Update to follow as a "manufacturer defect" has been found in the two tires that were original.
The contact owns a 2006 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17V657000 (power train) and 14V273000 (tires) however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the rockingham Toyota of broadway dealer at (603) 893-3526 located at rockingham Toyota, 412 broadway, salem, nh 03079 and it was confirmed pats were not available. The manufacturer was not contacted and made aware of the issue. The contact had not experience a failure. Parts distribution disconnect.
I bought a set of 4 douglas all-season 215/65R16 98T sl tires at walmart. After less than 4 months/600 miles of use, 3 of the tires were diagnosed as separating inside. This is a very dangerous problem that could have cost us our lives. These tires must be recalled. This is unacceptable. If your vehicle shakes at a moderate speed (between 25-40mph) and you have these tires then you should get them replaced immediately. It is not the balance (I had them balanced twice) or the alignment, it is a defect in these particular tires.
2006 Toyota Sienna. Consumer writes in regards to vehicle hat a flat tire. The consumer discovered the vehicle did not have a spare tire. The dealer claimed to have inspected the spare tire. However, they never mentioned the spare tire was missing.
- Punta Gorda, FL, USA
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The contact owns a 2006 Toyota Sienna. While driving 30 mph, the spare tire detached from the vehicle due to a rusted cable. The vehicle was taken to a dealer where the tire was taken from its original position and placed in the trunk of the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 113,000. Updated 7/16/15
The contact owns a 2006 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Toyota Sienna. The contact stated that NHTSA campaign number: 14V273000 (tires) exceeded a reasonable amount of time for repair. The dealer stated that a remedy had not yet been designed to correct the issue. The manufacturer was made aware of the delay. The dealer cut the spare tire cable without the contact's consent and placed the spare in the contact's vehicle. The vehicle was not repaired. The contact had not experienced a failure. Updated 7/13/15
I want to know why Toyota is dragging their feet getting the spare tire bracket and cable corrected. I will not have my wife and daughter without a means to replace a flat tire when they are traveling. The fix is simple new mechanism with stainless steel cable and associated hardware. The offer to remove the tire and place that in the trunk is an insult as is not to carry it and call Toyota if they have a flat. This recall has been in place for a very long time and something has to be done. Recall is 14V273000.
Tread became separated from 8 to 10 inches of tire exposing the steel belts. Caused an unsafe wobble while driving. Tire did not rupture. Issue was discovered quickly. Tire only 14 months old.
The contact owns a 2006 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires); however, the vehicle was unable to be serviced under the recall because the manufacturer had not provided a remedy to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 03/24/15 the consumer stated this was the second notice in the last 4 years. Updated 10/19/2015
The contact owns a 2006 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2006 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2006 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2006 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires). The vehicle was taken to a dealer. The technician strapped the spare tire to the rear of the vehicle as a temporary remedy. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 02/18/15 updated 10/28/2015
While the vehicle was in motion, the spare tire dropped suddenly. Toyota knew about this corrosion problem back in April 20, 2010 with NHTSA campaign number 10V160000. In May 22, 2014, another interim campaign number 14V273000 was issued. Until today, nothing have been followed up to solve the issue. Toyota's customer service just told me that "until they found a permanent solution for this issue, just put the spare tire in the trunk". this type of shirking responsibilities and aloof attitude. The sudden dropped of the tire would have pose a very dangerous conditions to other vehicles if on a busy highway.
The tires do not last more than 18 months on this vehicle. The tire dealer will not warranty tires because it has obvious misalignment based on the tire wear. I had the alignment checked and it is all within factory specs. This is very frustrating. I get less than 20,000 miles on a set of tires that cost $600.
The contact owns a 2006 Toyota Sienna. The contact received the recall notification related to NHTSA campaign id number 14V273000 (tire). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. The contact had not experienced a failure. The manufacturer has not been contacted.
Removed the run flat tires and replaced them with regular tires. I am constantly having the "tire balance" light go off in my car and getting flat tires. Ever since I switched the tires the alignment has always been issue.
Run-flat tire went flat without the warning light activation. When it activated, there was already a hole in the tire from running it flat. The second time this happened, which was one week later, there was a hole before the light came on. The tire pressure is checked regularly on this vehicle.
A D V E R T I S E M E N T S
- Eau Claire, WI, USA