This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag warning light appeared on dashboard suddenly. Dealership ran diagnostics and said that a loose connection below the car seat could be the reason, as that fixed the warning light issue. Car's extended warranty expires in about 8months, and reading the most complaints on this mini-van being airbag issue, I am worried that the actual error (requiring replacement of the whole system $2K-$3K+ that others are paying) would appear right after my warranty expires. Toyota should really consider this as a re-call, or, extend the warranty of the airbag systems to 10yrs (regardless of mileage) to provide the security to 2006 Sienna owners.
Air bag light on instrument panel flashes on and off. The vehicle was taken to a local mechanic who diagnosed a defective air bag sensor, which needs to be replaced along with the air bag and airbag harness under the driver's seat since the air bag would not deploy in the event of a crash, which could result in serious injury or death. Vehicle has only 47000miles on it but since it is over 5years it is not covered under warranty. This malfunction is not the result of any accident or bump, it started on its own. This issue has been reported on numerous vehicles and for no apparent reason. This is a serious defect in the SRS and a critical safety issue. It is in fact a clear violation of basic federal safety standards that should be taken care by Toyota.
My 2006 Toyota Sienna had to have 3 airbag components replaced in the first 17 months because of failure of the sensor, ECU and airbag assembly. These were replaced under warranty. Now that the car is 5 years and 1 month old the other front airbag assembly malfunctioned and Toyota has refused to pay to repair it. The warranty was for 5 years and 50,000 miles. I now have no functioning airbags because when 1 airbag does not work the computer turns all of them off.
When the vehicle was 11 months old with 12,000 miles the front passenger seat air bag sensor failed and had to be replaced, then at 16 months and 16,438 miles the air bag ECU failed and had to be replaced, then at 17 months and 17,356 miles the drivers side air bag assembly failed and had to be replaced.
- Ramsey, MN, USA
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Air bag light on instrument panel flashes on and off; took it to the dealer, which determined was a defective air bag sensor, which needs to be replaced along with the air bag and airbag harness under the driver's seat. Total estimate for the pair including labor: $3000.
The contact owns a 2006 Toyota Sienna. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to a local mechanic who diagnosed that there was a short on the side air bag assembly and wiring harness. As a result, both components needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and the current mileage was 73,000. Updated 02/09/12 the consumer's mechanic found the following: The SRS light was on code BO116 open side squib LH circuit. Updated 02/1312
Air bag light would sometimes come on and stay on, but usually only for a day or two. In November 2011 the light came back on and stayed on for several days. We just took the van to leith Toyota in raleigh, nc for a diagnostic and said they found historical codes for the front left passenger air bag and "current" codes for the front driver air bag. They said the only fix is to replace the entire air bag assembly for $3000 (per side). The van is worth maybe $12,000 and now we are told we have to spend a total of $6,000 for both sides to completely fix the problem. Turns out the 2006 Toyota Sienna has hundreds of complaints filed at various locations for the same air bag issue. Toyota has a tsb out for the issue and some people has talked about getting a redesigned wiring harness to correct the issue from Toyota, but no recall. This is a serious defect in the SRS that should be covered by Toyota. A recall should be issued for this problem. This system should not just break down over a few years of life nor cost so much money to fix. The cost to fix the problem is more than what most people can afford.
I bought a Toyota Sienna 2006 certified used vehicle last Dec. 09, 2010. After driving for just less than 4 months I noticed that the SRS light started to blink while driving to work. I informed my dealer 4 days later through email. But the lights went off a day after before I came down to his place and had been working normally for about 7 months. Then the issue came back again, brought it down to South coast Toyota and was told that code: B0116 driver side airbag and wiring loom need to be replaced for $3426. Toyota was informed but said it was not covered by warranty. I am severely disappointed as the reason I bought a certified used car and pay the price was the assurance that I will not get a lemon. But I was wrong and Toyota's assurance on quality of certified used car is purely crap.
The contact owns a 2006 Toyota Sienna. The contact stated that the side air bag light remained illuminated. The vehicle was taken to the dealer who performed a diagnostic. The failure was located at the passenger side wiring harness. The vehicle was not repaired. The failure mileage was 77,000 and the current mileage was 93,000. The VIN was not available.
The air bag warning light illuminated, and continued to flash. I took the van to the local Toyota dealership the next business day, as a faulty safety system was concerning. The service department handed me a $3,000 estimate to replace a faulty wiring harness and air bag assembly, along with the news that the "platinum" extended warranty I purchased would not cover the repair. It seemed odd for a critical safety system to fail while the vehicle is relatively young, so I checked online. One site alone showed 85 owners of 2006 Siennas with this same problem. From a reliability perspective, a critical safety system should last longer than this. This is especially true when repair of the system is prohibitively expensive. The items affected were a floor wire harness and side air bag assembly, part numbers 82161-08330 and 73920-AE031.
The contact owns a 2006 Toyota Sienna. The contact noticed that the air bag warning light would illuminate intermittently. The dealer advised the contact to replace the air bag harness since the air bag would not deploy in the event of a crash. The manufacturer was aware of the failure; however, did not offer any assistance. The vehicle was not repaired. The VIN was not available. The current and failure mileage was 95,000.
The contact owns a 2006 Toyota Sienna. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where it was inspected and the contact was advised that the air bag harness needed replacing. The manufacturer did not offer any assistance since the vehicle was no longer under warranty. No repairs were performed. The current mileage was 75,100 and the approximate failure mileage was 68,000.
The contact owns a 2006 Toyota Sienna. The contact was driving 25 mph when the SRS air bag warning light illuminated. The contact took the vehicle to the dealer for diagnostic testing which confirmed that the air bag system was faulty. The dealer suggested that the passenger side air bag be replaced as well as the harness. The contact called manufacturer and opened a case. The failure mileage was 43,000. The consumer stated the SRS warning light started blinking without any impact. Upon getting a diagnosis by the dealer, the front passenger air bag had reportedly failed with dtc codes B0111/B0116 the front passenger air bag, wiring harness and squib were replaced at the consumer's expense at a cost of $ $2961.33. Updated 05/11/12
We have owned '06 Sienna for many years and have enjoyed the comfort and safety that it provides but we have been faced with an unusual problem with SRS airbag system that seems to be a major safety issue. Upon investigating the issue online, this appears to be a very common and a wide-spread problem. == the vehicle SRS warning light comes on and keeps blinking when vehicle is first turned on. It remains on or blinking entire time the vehicle is driven. This happens for no apparent reason or fault of the driver and there is no explanation anywhere as to why this happens. Once this fault occurs, the vehicle is no longer safe to drive. Toyota dealers have diagnosed this issue with dtc B0111/0116 and verified this to be a warning light indicating a problem with airbag system. They have also confirmed that the airbags will not deploy in the event of an accident. Once diagnosed with this problem, majority of times the customers are faced with hundreds or thousands of dollars in out-of-pocket expense for the repairs. The repair seems to be anywhere from bad connector for SRS sensor to bad wiring harness to complete replacement of front/side airbag system. == these vehicles clearly violate basic federal safety standards 201, 202, 203, 208 & 214. If this issue has been reported on numerous vehicles and if fault occurs for no apparent reason then there is obviously a defect in the material or the way this airbag safety is designed. Toyota has a service bulletins out for this issue but no recall. This is unacceptable by any vehicle safety standards. This issue needs to be investigated and the vehicles recalled by Toyota as a defective or non-functioning airbag system is a major safety defect and could result in serious injury or death.
I wanted to report that my 2006 Sienna with 97,070 miles came up with a B011 code for the front passenger airbag and wire harness. To my total shock I was quoted 2,900 to fix the problem at my local dealership. After further investigation I have found that this seems to be a recurring problem with this make and model. I called the customer service area of Toyota and had a non committal response from them. The standard canned answer. That there was no recall on this issue. I would have further expected that with the past safety issues Toyota had that would have looked into this.
Our SRS warning light came on during a road trip at approximately 63,000. The dealership stated that this code B011, is the right front airbag and the wiring harness needs to be replaced at a cost of $2400 and about 3 days of labor. Of course our extended warranty does not cover this, either. It is possible that the air bag will not deploy if we are in an accident. Toyota customer service only documented my complaint, and would not tell me if there is any investigation related to this issue since each case is confidential. I see multiple complaints related to this exact same issue. How many complaints does it take before Toyota is forced to do something about it. Seems like this has got to be a manufacturing defect. We have never been in an accident. Our van is kept in a garage and I feel we've taken good care of it. I really wanted this vehicle to last for many more years, but this is very concerning to me and I question we will ever purchase another Toyota, given their poor publicity lately.
The airbag indicator light came on in my 2006 Toyota Sienna. I went on line to see what it could possibly be. To my surprise I read that there have been numerous complaints about this same issue. Apparently there is a problem with the airbag that requires repair that also involves the wiring harness. The fault code is B0111. There is a service bulletin (tsb 0162-10) regarding this problem. The frustrating part for me and many of the other 2006 Sienna owners who have filed complaints is that this issue happens just after the Toyota restraint system warranty expires at either 60 months or 60K miles. My 60 months expired exactly 16 days before the light came on and now Toyota is telling me that my warranty is expired and it may not be covered. The cost of the repair is between $2000 and $3000. This problem renders the airbags useless. I don't understand how this is an ongoing problem for 2006 Toyota Sienna owners and a safety recall has not been imposed. This seems like a systematic failure built into the system to generate repairs and revenue. Something needs to be done about this!
In August 2011, the airbag indicator light came on in our 2006 Toyota Sienna. I took the vehicle to a Toyota dealer for diagnosis. The technician stated that the following error code was reported: B0111 (open in side squib - rh). I was advised to replace the right side wiring harness and passenger front seat air bag. Total repair cost was quoted at $2,200. I was advised that until the problem is fixed that none of the airbags would deploy. A check online showed that this is a common failing of the 2006 Toyota Sienna. There were numerous complaints from other vehicle owners. The common theme seemed to be that the failure occurred after 60,000 miles. My service technician agreed with me that this wiring harness failure is not the result of normal vehicle "wear and tear". this failure represents a manufacturing / design defect. The Toyota representatives that I spoke with offered no assistance with the repair cost. They advised that a recall had not been issued, and the vehicle was out of warranty, therefore they had no obligation or willingness to assist. Toyota is aware that this is major safety issue with their vehicles, but they have failed to address it. No doubt the financial cost of a recall is a factor in their decision.
A D V E R T I S E M E N T S
- San Jose, CA, USA