This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota Sienna 2006 rear back door lift struts failed suddenly. I was visiting lake Tahoe and when I was taking the lugagge off, suddenly the door came down, luckily myself and kids were away otherwise it might have fallen on either me or my kids, I reported this to Toyota dealer after my trip and they say it is normal wear and tear and will cost me 450 bugs to replace the struts. My worry is it should not fall suddenly, fix it by recall if some kids come between the door then it might be very dangerous. I feel the too cold weather is the culprit.
The contact owns a 2006 Toyota Sienna. The contact stated that the gas struts were losing power and the rear liftgate would not only lift 1/4 to the its highest position. Recall 08V244000 was related to the failure in September 2008 and it was repaired according to the dealer; however, she noticed the failure in October 2009. A second dealer confirmed that the recall remedy was performed in 2008, she had to repair the vehicle at her expense. The manufacturer offered no assistance. The vehicle had not been repaired to-date. The current mileage was 89,903. The failure mileage was approximately 78,000.
2006 Toyota Sienna purchased May 2006. 3-4 months ago, the back lift started malfunctioning. Automatically opens but closes without provocation sometimes hitting person loading the trunk. Laurel Toyota md repair did not find problem with the lift, but problem persists and happened today 2/9/2007.
- Bowie, MD, USA
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- Sunnyvale, CA, USA