This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Got a nail in a run flat tire on my 2005 AWD Sienna van. Took it to the dealer for repair or replacement under warranty. Dealer told me that it was not covered under warranty because the nail was in the sidewall and then offered to sell me 4 new run flat tires for my 3 month old van for $1300. Had four regular tires put on the van and also bought a new wheel for a spare since the AWD van does not come with a spare tire (Bridgestone).
Found out on September 16, 2005 that the tires were extremely worn.out. Took the vehicle to the dealer for an oil change and the mechanic had the consumer come out and look at the tires, and said the tires must be replaced. The indication for the tires never gave any notice that the inflation was not proper. There was no vibration, or abnormal bulging and this vehicle is serviced regularly at the Toyota dealer. These are Bridgestone ran flat tires, they have premature wear, had replace all four tires. Had maintained the tires according to the Toyota maintence plan. They did not want to replace the tires because they could not issue a tire warranty. Consumer wanted states that the mechanic's recommendation that all four tires be replaced. There was wear on the inside of the tires and iwasnot visible from outside. Consumer wanted to believe that Toyota was going to help him, but it was at his expense.
Toyota Sienna developed problems with the runflat tire equipment. A few days after purchasing the vehicle, the consumer discovered the vehicle did not have a spare tire. The owners manual lead the consumer to believe that the run flat tires could be repaired or replaced at any tire dealer in the us. The consumer went to a tire shop to have the tires rotated, however he was told if the tire became flat it would cost $250 for a new tire and the tire(s) could not be repaired. The consumer went to the dealer and was told the same information, in addition if one of the tires had over 15,000 miles all 4 tires would have to be replaced. The consumer contacted Toyota and was told the vehicle was designed for run flat tires and there was no place for a spare tire. The consumer requested that the runflat tires be replaced with regular tires.
My 2005 Toyota Sienna has bridestone run flat tires. I noticed wear on my front tires at 15,741 miles and rotated my tires. I was noticing a noise from the front of my car and had the brakes checked, they were ok but my tires were not. Took vehicle to a Bridgestone tire dealer and he said that the tires were shot with 17,600 miles. They are contacting the manufacturer to see if they will replace or adjust the tires. Is it safe to drive this car with these tires in this kind of condition? mike berg.
Had a new 2005 Toyota Sienna with 3,000 miles on the vehicle that had run flat tires, and the back right passenger tire that went flat. Then smoked and reached a flash point and caught fire. Was driving on highway at a speed of about 60 mph and noticed a jumpiness in the vehicle. Drove this way for an unknown distance. Pulled to side of the road, noticed a lot smoke coming from the tire and immediately removed family from vehicle. Called 911, and aaa. A passerby who worked for the forestry division called fire department as well. Two passerbys used 2 full fire extinguishers and put out fire, fire department came after and watered down tire as well. Towed to a dealer, dealer did not know why tire went into flames. Dealer did not offer no explanation. Contacted Toyota suggested that when the tire went flat along with hot temperatures, hot pavement, and gases within the tire could have cobusted and caused the fire. Toyota did replace the tire. The ti Bridgestone, brand B380 run flats, unsure of tire size at this time.
2005 Toyota Sienna concerns with the run flat tire equipment and no spare tires. When the tire goes flat or when the pressure was below 15 psi, the tires must be replaced.
A D V E R T I S E M E N T S
- Black Mountain, NC, USA