This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Sienna. The contact stated that the outside rear driver side door handle would not open the door. The vehicle was taken to the dealer and a technician replaced the release mechanism. The current and failure mileages were 90000. Updated 10/28/09. Shortly after purchasing the vehicle, the consumer noticed the driver side door would not always operate when using the outside handle. Eventually the door would never open with the handle and the consumer would press the button on the door column to open the door and then that stopped working as well as the key fob opener stopped working and the consumer couldn't use the door at all. The vehicle has 2 automatic sliding doors. When the consumer took the vehicle to the dealer, they were unable to get the door to open and then the passenger sliding door failed. The consumer also stated it didn't seem the doors could be opened manually which is a safety hazard. The steering column was also replaced. Updated 10/29/09.
The contact owns a 2005 Toyota Sienna. The contact stated that while driving in reverse, the steering column began making a squeaking noise. She also experienced difficulty when turning the steering column. The vehicle was taken to the dealer and the steering yolk was replaced. The current and failure mileages were 90000. Updated 10/29/09 the consumer stated she noticed the steering wheel was stiff occasionally for over a year. Before it started making noise. The dealer stated the steering yoke needed to be replaced. Updated 10/29/09.
- South Lyon, MI, USA
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- South Lyon, MI, USA