This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Sienna. The contact's child was seated in a booster seat on the driver's side. He leaned forward in the rear seat and the lap strap of the seat belt wrapped around his lower stomach area. The child sustained minor cuts on his stomach. The contact attempted to release the seat belt, but the retractor would continually tighten, instead of loosening. She had to cut the seat belt straps in order to release her child. The vehicle has not been diagnosed by the dealer. The current and failure mileages were 44,279.
: the contact stated the middle passenger seat belt does not retract. The vehicle has been to the dealership five times. The dealership replaced the seat belt assembly once, and put the seat belt back on track the other times. These attempts have not corrected the problem. Updated 06/07/2006.
The seat belt will not fasten in the rear seat when first put into the latch. The orange tab must be jimmied with and pushed and then after it was toyed with it finally was worked. It constantly does this, usually there is a car seat in that position but when it is used without it, it does it each time.
: the contact stated the third row passenger side safety belt leaves a red mark on the passenger's neck. The safety belt must be held by the occupant in order to avoid neck irritation. The contact is concerned in the event of an accident the position of the safety belt may cause injury. The manufacturer, when contacted, suggested purchasing a fleece pad to protect the neck from irritation. The front and second row seats have an adjustment harness for safety belts. The vehicle was modified for a person with disability and therefore the second row seating was removed. This leaves only the third row for carrying more than one passenger.
We have a 2005 toyote Sienna minivan..the last row has a middle seat belt that hangs vertically to a clip that then can sweep across the middle passenger to the attaching buckle. This vertical part also retracts into the ceiling when not in use. After dropping off our middle passenger - my son who was seated adjacent to the middle seat wrapped the vertical hanging seat belt around his neck. It is designed to retract so it started choking him. Because the seat belt is only unlatched with an item smaller than my finger I had to leave him to get a pen from the front that would release the seat belt. A near miss.
A D V E R T I S E M E N T S
- Pontiac, IL, USA