This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag system light, on our 2005 Toyota Sienna, flashes on and off consistently. I took our car to the local Toyota dealer and spent approximately $100 to research the problem. I was told that there is an issue with the airbag system and the repair would be $ 1500. Most importantly, I was told that if the airbag symbol is on, the entire airbag system shuts down and does not work! how can a system so vital to safety not be covered in full by Toyota? this vehicle has never been in any sort of accident. Obviously there is a design flaw. I feel my safety and that of my family is completely compromised. In an attempt to resolve this problem, I contacted the Toyota complaint hotline (1-800-331-4331) and opened a case. The issue remains unresolved. After escalating, Toyota offered to pay half, but I still feel that this is much too expensive for something that involves passenger safety and should not fail after only five years. Toyota is spending a great deal on advertising to stress the importance their company places on safety. I would expect, if their ads were accurate, that safety related issues would be addressed quickly before any potential harm. A quick google search will show many others with the same complaint about the passenger air bag malfunctioning. This should really be added to Toyota's listing of recalls.
2005 Toyota Sienna van has had recurring airbag sensor blinking issue on the right front passenger seat, Toyota wants $1000 to fix after initially advising it was a $5,000 repair. Right seat is hardly used and failure isn't a user issue in my opinion. No accident involved.......
We have a 2005 Toyota Sienna which we purchased new in Oct. 2004. No problems appeared until Nov, 2005. The air bag (SRS) passenger front seat light came on indicating the air bag was turned off and also the dash light came on. The car was taken to Toyota dealer who reset this. Before we arrived home the same problem recurred. Contacted the dealer who informed me to bring it back as soon as the light would remain on for a day etc. This was difficult as we are approx. 70 to 80 miles one way from the dealer. Jan. 20/06 returned the car to the dealer who reset it and everything was fine, said they had contacted Toyota who said it was the passenger in the front seat who was creating this problem, the passenger is my wife who was not at all impressed with this statement! 20 minutes after leaving the dealership the same problem returned. The dealership was now closed. Phoned Toyota direct on Jan. 30/06 and received a claim number as I was unable to receive any more assistance from the dealership. Latest word now from the dealership is they are waiting to hear from there Toyota service rep. And will sit up an appt. When he is available. This air bag has turned itself off at least 27 times since the end of Nov./05. This is very serious as my wife, family and friends ride in this car and in the event if an accident with this air bag turned off will no doubt possibly lose there lives. There just doesn't appear to be any hurry to solve this problem and hope you may be able to offer some assistance.
A D V E R T I S E M E N T S
- Freehold, NJ, USA