This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag light on. Dealer says a tiny plastic piece is missing. Toyota doesn't make a plastic piece replacement (probably less than $1) so instead I have to pay about $3000 for an entire new wire harness.
The contact owns a 2005 Toyota Sienna. The contact stated the air bag warning light illuminated intermittently. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
Tried to avoid oncoming truck over double line by easing to R shoulder and caught ice. Slide, driver side tires went up on guardrail, went airborne taking out a mailbox, bounced in a lower front yard went back in air. Pinged off large trees X3 then passed thru 2 field goal and the tree dead center and my van hit hard! crumpling my front end but not deploying any air bags. Nice seatbelt bruise and shaken but no injuries.
The contact owns a 2005 Toyota Sienna. The contact stated the air bag warning lamp illuminated sporadically. The vehicle was taken to an independent mechanic for diagnostic testing. The contact was informed that the air bag system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 70,000.
Airbag light comes on due to faulty wiring harness (or location). According to manual this means that the airbag(s) turn off as the occupancy sensors do not work properly. The wiring harness itself is located where I put my left foot when sitting on the passenger side with the seat pushed back. It is a bad design that endangers lives. Recommend a recall.
- Manchester, NH, USA
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Air bag light began flashing. Dealer scanned airbag system code and found B0111 open side squib circuit. There was an open connector on the passenger side wire harness for air bag. Dealer replaced connector and wire kit, installed new connector and soldered wire to existing harness and installed new corrugated tubing. This resulted in a $523 charge.
At approximately 81,000 miles, the SRS light started blinking on my Toyota Sienna. Code was B0116 (open side squib circuit). This is a safety issue and there is no recommended maintenance listed for this system. I took the car to the dealership, who indicated that this repair was out of warranty (5 years/60,000 miles) and that I needed to pay approximately $3,000 for the repair, plus rental car. Toyota was unwilling to stand by this safety issue, after requests by dealership and personally by me for assistance. I expected the safety equipment to last the life of the car when I purchased it, and not to have to budget for such a large repair, unless maintenance was indicated. All other maintenance has been performed to or exceeding Toyota standards and on time. Further, I was told that repairs like this are often/usually covered by Toyota if the owner has been continuously getting service/maintenance at the dealership, and that assistance is usually denied if service/maintenance is performed elsewhere. My service/maintenance is performed elsewhere, but with extremely high standards, parts, and liquids that are all at or above Toyota specifications.
The contact owned a 2005 Toyota Sienna. The contact stated that she was crashed into from the rear by a vehicle driving 50 mph. The contact had been braking to a stop. The air bags did not deploy during the crash. The contact sustained chest and neck injuries during the crash. The vehicle was destroyed and towed to a salvage facility. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 109,000. Updated 09/06/12 updated 09/10/2012
Noticed first crack about a month ago and within a couple of days noticed a second crack. One is on the right side starting from the far front edge where the speaker grill is, running diagonally toward the left rear corner of the van. It originally was about 3" long but now has grown to about 5". the other is on the left side starting at the side window defroster vent, running straight back. It originally was about 2" long and is now about 3" long. It is surprising to me how quickly they started and how fast they are growing. This is clearly a safety issue, I have serious concerns that the force of the airbag depolyment would cause pieces of the dash to become projectiles at the passenger.
The air bag indicator light flashed. The vehicle was taken to the dealer and was assessed to have an open circuit in the air bag assembly. The entire air bag harness assembly was replaced at a cost of $2600. Many people are not able to afford this expense and will drive their vehicle without the air bags working properly.
Toyota Sienna 2005 developed two major problems about 6 years and 40,000 miles on it (right after warranty runs out). 1. passenger side front airbag malfunction resulting in airbag lights being on. Dealer is quoting $700 dollars. More importantly, the fact that this important life saving device malfunctioning at just 6 years and right after warranty runs out. Several other people have had exact same issue as evidenced by discussions in consumer forums on the internet. 2. driver side door makes loud popping noise while opening and closing. Dealer confirmed that the welds in the driver hinges have broken. Cost to repair (replace door !!) is $2400. Toyota customer experience center claimed that a notification about this issue was mailed out, which I have never received. They extended the warranty to cover 5 years and guess what? it breaks at 6 years. Both issues are important safety concerns and speaks volumes about Toyota quality and cutting corners by designing products that work only until warranty is valid. Toyota customer experience representative refused to escalate the matter to higher ups in Toyota saying that she has the authority to decide what should be done. They also refused to shoulder the cost to repair. The representative was also unaware of the reasons why the airbag would malfunction. NHTSA should investigate these issues and force Toyota to recall.
SRS warning light flashing, taken to the dealer to be informed of the B0111 code and told that both front side airbag harnesses are recommended to be replaced by a Toyota service memo, though the B0111 is specifically indicative of a faulty right front harness fault. Could the number of complaints be low due to the fact that this fault comes up earlier on most vehicles and they are covered by their warranty and thus not a concern?
The contact owns a 2005 Toyota Sienna. The contact stated the air bag warning light continued to illuminate. The vehicle was taken to a mechanic shop and a diagnostic test was ran. The code showed that the wiring harness to the air bags failed and the wiring harness needed to be replaced. The dealer was contacted and informed of the problem who stated that the vehicle was over the mileage range where they would provide any assistance and there were no recalls for the failure. The manufacturer was contacted and advised that the vehicle was over the warranty and there were no recalls. The failure mileage was 94,000.
2005 Toyota Sienna air bag lamp is flashing. Dealer says they need to replace the entire wiring harness and parts of the airbag system. Van has 70K miles. Numerous issues\complaints have been found on the internet. This is a known issue with a bulletin on a non-serviceable part. This should be covered by a defect\recall. How can replacement of the entire airbag wiring harness at 70K not be a defect. Replacing a part or two is one thing - but an entire wiring harness at $2,500!
The contact owns a 2005 Toyota Sienna. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer who performed a diagnostic that located the failure at the air bag wiring harness. The was contacted and denied assistance with the repair because the vehicle was no longer under factory warranty. The vehicle was not repaired. The failure and current mileage was 80,000.
The contact owns a 2005 Toyota Sienna. The contact was driving approximately 45 mph when the SRS air bag warning indicator illuminated intermittently. The vehicle was taken to an authorized dealer where the front passenger seat was replaced to correct the defect. The failure persisted after the replacement of the seat. The vehicle was taken back to the dealer and they informed that the entire SRS air bag system would need to be rewired. Also, the technician advised that the entire air bags in the vehicle were inoperable. The vehicle was not repaired. The manufacturer was made aware of the problem. The failure was approximately 37,000.
Our 2005 Toyota Sienna had a SRS light come on this week intermittently. We took it to our local dealership and found that there is a passenger side airbag harness defect code BO111 that will cost us $2500 dollars to repair. We have less than 100,000 miles on our van. It has not been in any accidents and we have been current on all our services and check up. Now we are questioning the safety of the airbags in this vehicle.
Air bag on left front failed in April 2009. Replaced airbag at owner's cost of $700. Then about 6 months later the airbag warning light on dash started blinking and would not turn off. Took to Toyota dealer on 2/23/11 and dealer stated that code in computer shows short in floor harness. At 100,401 miles Toyota will not stand behind failure and my cost would be $1900 to repair. Airbag system will not deploy in an accident is my understanding...can't believe Toyota will recall a problem for floorboards affecting the accelerator and will not recall a problem affecting the entire airbag system.
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- Denver, CO, USA