This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2005 Toyota Sienna I own was under 100000 miles when I began to noticed the unusual noise from driver side front door, and later became click sound when door was opened as well as closed. I did not receive any notification about the warranty extension on this problem. I strongly feel this is a car design issue instead of material as I checked through available information to me that, this issue only happened to some model years.
Driver door started to have a snapping/popping sound when opening and closing the door. Sound got worse and felt harder to close. Before bringing it to my mechanic I did a google search of the problem. Found out it to be a known problem and Toyota didn't call for a recall but extended the warranty to two extra years (5 years) or 100,000 miles. Mileage on my van is 70,000 miles but 5 years 9 months old, 9 months pass extended warranty. Called local Toyota corporation and unfortunately they will not cover the repair because warranty time has expired.
The drivers side door makes a crackling/scraping noise as if a hinge or metal component is broken. We had received a recall notice from Toyota to come in to have the problem repaired, if the problem existed. It did not exist when letter was received - letter said file this recall info if the problem did not exist. So we filed it. Then later the problem occurred and when we took the van in for repair the dealership said tough luck, they would not do anything to fix it. Because the vehicle was out of their warranty period - we then discussed the issue with the local dealership again and they said they would pay half the cost to repair it (about 1500 dollars if we would pay the other half, about 1500 dollars) since the recall notice did not say anything about the warranty issue, I think they should honor their recall notice. Since it seemed like it could be a safety issue, ie., would door not close properly or fly open when we were on the road, we attempted a fix with a local welder, and the weld did not work. I think they should honor their recall notice and repair the door at Toyota's expense.
The front door was constantly starting to have a clicking issue upon full extent of door for quite some time. Front door hinge clicking. Requested fix as per recall. I left the car so the door could be fixed. I picked it up after being repaired and on the same day when the door was normally placed into a full extension I heard the same problem. It was much quieter than the previous clicking. I requested a recheck that week. I returned for repair. They explained were able to replace I believe part of the door along with hinge that was broken. The door had some repainting to match the car. There have been no problems since the door was changed. I was happy with the final result.
We own a 2005 Toyota Sienna xle minivan and at 75,000 miles the driver side sliding door hinges/rollers and latching mechanism have failed and the motor and cable for the power door opening system also need to be replaced because the defective hinges/rollers and latches put to much strain on the mechanism. Toyota wants over $2,000 to service this door and the other door (preventable maintenance). Because of the damage the driver side sliding door is unusable which needs to be considered a safety risk. It is unbelievable that this door mechanism has failed after less than 5 years of normal use.
- Andover, NJ, USA
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Bought a new Toyota Sienna from alderman's in rutland vt. It is a 2005 model. Eggress to the back two rows of seats is by means of two large electronically controlled doors. One can not be opened at all and has to be replaced. Dealer says this is a problem that they have encountered before. The other he managed to get operable but my wife has trouble getting the door shut as it is very stiff. It is very dangerous to have a multi passenger vehicle that most passengers may not be able to get out of in an emergency. This is a serious design flaw and there should be a recall on given that it is a frequent known problem with a high potential of being dangerous.L. it has been a month now since the dealer said he would order the parts, I have heard nothingparts and call me when they come in. He has not called.
My 2005 Toyota Sienna xle AWD vehicle's automatic side doors become stuck and will not open. It happens in cold weather and is very upsetting because if I have attempted to open the door and then it will not open when I drive it I am afraid it might become "unstuck" and open on it's own. I called the dealer about the problem and they told my to bring it in and they would grease the doors but that is not the problem. Something inside the door mechanism is freezing due to the cold. After the car is used for a while the doors start working again. I am afraid my passengers will get locked in the back and that I will be unable to get them out of the car.
2005 Toyota Sienna. Liftgate will not stay open or closed using the remote. Struts have been replaced (twice) by the dealer. The problem still exists. They did extend the warranty to deal with this kind of problem, but will only fix it if the strut was causing the problem. They "think" it may be the motor, but really don't know.
A D V E R T I S E M E N T S
- Rockville, MD, USA