This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sliding door on my 2005 Toyota Sienna minivan stuck open and would not close. I have to drive home with the door open until I was able to force it close. Now it only work manully.
2005 Toyota Sienna, driver side automatic sliding door jammed. The drive cable for door jammed so my wife was unable able to manually or electrically open the door to get my toddlers out of the van. She had to drive with the door open and children in their carseats with the van door open to a autorepair shop. At the shop the mechanic was able to get the door to lock in the open position, but was unable to get it closed. She had to drive the vehicle home with the door wide open, fortunately she wasn't more the 10 miles from home.
I have a 2005 Sienna that I purchased about 3 years ago. For about two years it has had the problem of not closing. At first it would only close every now and then, and now it won't open or close at all. When the weather is cold, neither of the sliding door will open unless you climb in the front and kick it open. I've taken it into the sandy, Utah dealership about 5 different times to have them check it out and they said nothing was wrong with it. I'm about to take it in again because now it won't work at all, so I did a little research to find out if there was a recall or if others had the same problem. To my surprise there are numerous people having the same problem with their 2004-2006 Sienna's. why then is there no recall" why are people getting the run around from dealerships, poor service and being charged a mint to repair the door? why is this product and service such poor quality"
Manual sliding door is stuck. It opens a couple of inches, but seems to be locked. Also, the driver's front door has a popping sound when opening. The power passenger's side sliding door gets stuck sometimes. It either fails to open or close. My young children have often to climb through the front seats to get to the back seats as often we cannot open the sliding doors.
- Lexington, MA, USA
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2005 Toyota Sienna side doors (sliding) constantly lock up in cold weather (less than 40 degrees) prohibiting me from using either door to get my children into my car. There is no way to correct this issue. Turning on your car and warming it up for even as long as one half hour has no effect. To compound matters, once someone has attempted to open either of the doors, the car alarm continues to beep (warning that a door is ajar). Also, I am unable to fully re-close the doors when this happens. Thus, I am forced to drive with my doors not fully closed (as they should be). This is more than an inconvenience. My safety and that of my children is being compromised, driving with the doors stuck in a slightly ajar position. Also, it is dangerous for my children to be climbing in and out of the car through the rear hatchback because the sliding doors will not open. I cannot solve nor prevent this problem. Placing the car in the garage has no effect. Same problem. I have complained numerous times to my car dealership to no avail. They simply tell me to graphite the door seals. This does not help. The door seals are inadequate.
The power sliding door motor broke, leaving frayed parts of the cables hanging from the car. Dealer estimates a cost of close to 2,000. I only have 30K miles on the car and have not mistreated the door in anyway.
Sliding doors on 2005 Toyota Sienna get stuck ' cannot open or fully shut. (both manual door and)power door got stuck and would not open but tried to open so it got stuck in a semi open state where it appeared to be closed, however, when I started driving the open door light came on and lights where flickering inside the car because it was not completely shut. There was no way to either open it or completely shut it. Very scary! it was about 38 F and was raining the whole day prior to my driving it. This happened at night. After a short drive and 2 tries the door seemed to go back to normal. This situation has happened several times before (over the years in which we had the car) with the manual door when it is too cold outside - usually below 32F. The door gets stuck and will not open. Usually after the car warms up the door gets unstuck. However, in this instance I have still not been able to open the manual door (this is the driver side sliding door) and this is about 24 hours later I can visually see nothing wrong with it but cannot open it. (or close it when it gets into that appears to be closed but it just a tiny drop open mode) I am the original owner of this car so I know it has been very well taken care of.
Sliding passenger rear door in minivan periodically will not open - either electronically or manually. I was told replacement part could cost $1200 not including labor. As I have two children in the back of my van, I consider it a safety issue as well as a nuisance to not have both doors in working condition. I also fear that eventually both doors will experience this problem.
Our Sienna has worked perfectly until our driver side door started making a popping noise. This only occurs on the drivers side. I have never had this occur on any car I have owned. We thought it may be a lubricating issue but after completing some research, it appears to be a common and costly problem for all Sienna owners. Money is tight right now and I am scared to have it checked by the dealership since it appears that they have not issued a recall yet and it could require that the entire door be replaced for $3,000? I am very confused as to why this would not be covered since it is a structural problem. My car is 3 years old and I have 58,000. Please advise as to how I should proceed.
(#1) we purchased a 2005 Toyota Sienna xle. Within one week of owning the car, the driver's side sliding door was not working. Automatic opener did not work. I'm not sure what the fix was. About six months ago the driver's side sliding door, again, started to sound like crumpling aluminum and with a few more uses would not open any more. My daughter and son could have been trapped if that was the only side to get out. Toyota wanted $1,800 to replace the cable that moves the door automatically back and forth. This was at approximately 46,000 miles. (#2) after a few years of owning the car, the driver's door started "clicking". it was determined to be a faulty weld. It was fixed and about a year later now it is "clicking" again. (#3) about three months ago they had to replace the rear door lifting mechanism. It failed and the door was like a big weight waiting to crash down. Another recall. Had I know that in the 30,000 to 45,000 mile range that we would have four times door problems, I would not have purchased this car. I feel that it is poorly made and engineered and requires a serious investigation. Is this a nhsta or dca issue?
I am a 42 year old partially disabled mother of 3 children under 5 years old. I went grocery shopping on this Sunday as I do every weekend. I had 2 shopping carts full of food, and as every grocery shopping trip I have one of the store employees help me with my cart to the handicap parking spot and hand me the bags from the shopping cart to me to the trunk. This particular Sunday I opened the hatch and as soon as it was to the top I grabbed the bag from the 16 year old summer worker of shoprite of branchburg NJ. As I was putting the bag in the trunk the hatch was closing me in the trunk. If it wasn't for the fast response of the shoprite employee I would have been crushed, hurt even more than I was or even killed! she grabbed the hatch that had me wedged in the back of the trunk, it was on my back and my belly was on the bumper part of the trunk. She held the hatch door and even pulled it up a little bit so I could fall to my knees to get out of the trunk. I have 4 ruptured/herniated discs in my lower back and one in my neck. When this happened I contorted myself to drop to my knees and twist my head to get out, I fell to the ground. I had bruises on my back as well as scratch marks! thank god for that employee! I would be dead! this happened out of the blue, never happened before. My god why did you not recall this problem with the 2005 Toyota"??" what if someone was not with me! what if my daughter (s) were with me? I am still in more pain from the hatch closing in on me! I have not used my trunk since this incident and have a vehicle full of my children's things since I can not use my trunk - I have not been able to look into repairs as I have no one to watch my children while I bring to Toyota to get repaired! shame on you for not informing Toyota owners !
The contact owns a 2005 Toyota Sienna. The contact stated that the driver's and passenger side sliding doors will not open. She has been complaining about the sliding doors working intermittently since September of 2006. When she took the vehicle to the dealer, the doors would open. When the contact made another attempt to open the doors before leaving the dealer, they would not open again. She was informed that the vehicle was out of warranty; however, the contact believes that when she first began taking her vehicle in for this failure, it was still under warranty. The current mileage was 60,734 and the failure mileage was unknown.
1) we had been on vacation for a week and a half, during which time our minivan sat in our garage. The first day after returning, I took the kids to a grocery store and used the power sliding door button to open and close the doors. When trying to lock the doors, I noticed that one power sliding door would not lock - it slid back but would not latch. I tried pushing it in but it was not working. Nothing was jammed in it either. This had never happened before. 2) suddenly and without warning, the power sliding door on the driver's side was not latching. I had to get myself and the kids home from the grocery store, but the dashboard display showed me that a door was unlocked and there was nothing I could do to lock it. I started driving slowly but upon the slowest of turns in the parking lot, the door would start sliding open. My 7 year old daughter was trying to reach over to keep it shut! in order to drive to get it repaired, I had to tie the door to an inside handle and drive slowly in order to keep the door from opening. The consequences of this failure: Safety issue!!! this failed without any warning. This is on a minivan, where children are sitting. Even though my children always have their seat belts on, it was still scary for them and I'm very concerned about the passenger side sliding door, which did not fail and thus was not repaired. How can this happen on such an important part, on a relatively new car? 3) I called our Toyota dealer to schedule a service appt. The cause was found to be "actuators binding internally" in the door. The dealership replaced the sliding door lock assembly. This is a 2005 model year car with 39K miles on it, therefore just past the warranty period. I see this as a major safety issue - what if this lock failed without warning on the highway and the door flew open?
I am having trouble with the side power sliding doors. Took it to the dealer twice and they said they could not duplicate the problem. Service bulletin was performed on a rattle. Dealer always tells me that they cannot duplicate the problem- but the problem is still there when I get home! the sliding back doors open but will not shut once pushing any button and I have to do it manually, meaning that I would have to hit the remote a couple of times to get it to open. Both sliding doors stuck closed. They would not work with the button are manually. At times I can't open it using either inside or outside door handle, nor has jiggling the door lock. There is a noise that the doors normally make. This does not happen every time I try to open and close the doors- only sometimes! so, yes it is hard to take it to the dealer and able to show him the broken part!! I fear that the doors are going to open and have the kids fall out or something! lift gate unexpectedly closed while standing at the back of the van. At one time the rear door light on the dash stayed on when the door was closed. I pushed the button on the B-pillar and the remote inside the vehicle and the door did not open. I manually closed the rear door and the light was still on. Eventually the light when off the automatic control worked. One time the driver side sliding door starts to open when I try to open it using either button on B-pillar or remote. It starts moving but only moves may be about 2-3mm - that's rights, about 1/12 of an inch. I can hear the motor working fine, and no sound is different from the sound the passenger side door makes when opening or closing (passenger side sliding door works fine). Now, when I try to open driver side door using the door handle, nothing happens no motor activation, no nothing. The door has even closed on it own when my wife was getting out of it and I can operate the vehicle with the side door open.
A D V E R T I S E M E N T S
- Cotati, CA, USA