This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had the control arms replaced, then one of the bolts came out after a few thousand miles. I had that bolt replaced and the problem started happening intermittently after that. Everything will be functioning fine and then the speed of my vehicle is inhibited and it is hard to accelerate. It is very difficult to get from 40 MPH up to 50 MPH. On slight curves, not always, it will beep and the slip indicator light comes on and will apply the brakes on what feels like one side. This has happened at 35-60 MPH. The slip indicator will beep sometimes until I decrease my speed to under 25 MPH. I took it into a reputable tire and front end shop and they replaced a wheel bearing with sensor, and 2 front tires. The problem happened again within 5 miles and the shop said I need to take it to Toyota dealer to have it the steering angle sensors recalibrated. The Toyota dealership said that this is something that the vehicle does itself. They inspected it and took it for a test drive and said nothing is wrong. The problem happened again within a few miles of leaving the dealership. I have read countless forums of people experiencing the same thing in their Toyota Sienna and having the dealership telling them there is not a problem. I have also found that the solution could very well be worn rack and pinion bushings that are creating the play that are triggering the sensors. I don't think they gave it a proper inspection. This is a very dangerous problem, and even more so when the dealership is saying there isn't a problem. I am feeling very lost on what to do with my van right now. I have spent $1100 and 3 days of my time with the same thing happening. I
While my vehicle is in motion on city streets and highways at speeds between 35 and 55 mph, on a straightaway and curve, the stability control light/and alarm comes on randomly. Sometimes it's just the alarm that sounds, and sometimes the alarm sounds and the brakes activate and the minivan swerves. Was the most frightening and dangerous experience ever with my young grandchildren riding with me. I actually had to pull over to the side of the road to calm myself. This has now happened on several occasions with today (7-24-19) being the latest experience.
I purchased new tires on May 22, 2018. In June 2019, I have had to replace three of the four Goodyear aqua tread tires due to cord breakage and porches occurring.
I have received a notice from Toyota about special service campaign for excessive corrosion of the spare tire carrier cable. Since that part has already failed on my car I had it replaced and followed Toyota process to recover cost of that repair. I have provided required documentation ( certified mail) and then again additional documentation (certified mail) requested by Toyota. I have received a letter that my case has been closed because Toyota did not receive required documentation. Since then I have not received any responses to my subsequent letter or compensation for the reaiur cost.
Steering do not stay straight while I am driving this vehicle. Since I purchased, I went to Toyota in the beginning they fix it but issue was not resolve and as of today same problem and I replaced new tires still alignment is the biggest problem. Lighting is not strong to see deer on the road.
- Bensalem, PA, USA
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The contact owns a 2004 Toyota Sienna. The contact stated that while driving at 25 mph, the spare tire un-lodged from the undercarriage of the vehicle and onto the road. The contact received notification of NHTSA campaign number: 14V273000 (tires) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 200,000.
The contact owns a 2004 Toyota Sienna. The contact stated that NHTSA campaign number: 14V273000 (tires) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. MA 10/2
The contact owns a 2004 Toyota Sienna. The contact stated that the dashboard was cracked and the spare tire carrier cable was loose. The contact received notification of NHTSA campaign number: 14V273000 (tires). The contact stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 200,000.
The contact owns a 2004 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
What good is having an auto recalled if nothing is done to correct the problem" I am referring to the spare tire storage cables that have been in a recalled state since 2010 and has still not been corrected. I feel that both the Toyota motor car company and the U.S. government have let me down once again. Is anything being done to correct this problem"
Campaign 14V273000 (spare tire cable corrosion) was initiated in May 2014. It's now a year later and there is no permanent fix, nor has Toyota even provided a date when there will be a permanent fix. The interim fix I have been living with for the past year was to remove the spare tire from under my minivan and put it in the passenger compartment. Toyota has gone way too long without providing a fix. But what troubles me today is that when I look up my VIN ([xxx]) in Toyota's database and in yours (safercar.gov), the response is no open recalls. How can this be? "no open recalls, " yet the problem still exists. I wonder if anyone is working on it. Btw, I'd be happy to have a new cable same as the original installed, but apparently the dealer isn't allowed to use the same part as original because it could corrode again, which in my opinion is unlikely because at this point in my minivan's life, any cable will outlast the rest of the vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The following is an email we sent to Toyota. We believe Toyota has failed to remedy the defect within a reasonable time. Request your help to resolve the issue. Thank you, email: "12/12/14 we had the temporary remedy for the 2004 Sienna spare tire recall (#E1S) done at your dealership October 2, 2014. We were told that we couldn't leave the dealership with the spare tire in its current location under the car. Subsequently, the spare tire cable was cut and the spare tire put in the trunk. We were told this was a temporary remedy and that Toyota would have a solution by December 2014. We want to know when the permanent solution will be available. Please keep us updated as to the status of this recall so the inconvenience of the spare tire taking up space in the trunk and the inability to stow the back seat can be resolved. We appreciate Toyota S concern for safety and that this is being addressed."
The contact owns a 2004 Toyota Sienna. The contact stated that the vehicle was taken to a dealer where it was serviced under NHTSA campaign number: 14V273000 (tires). The contact stated that the dealer took the tire from underneath the vehicle and put the tire inside the vehicle. The contact stated that the part was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2004 Toyota Sienna. The contact received a notification of NHTSA campaign number: 14V273000 (tires) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The paint on the oem 17" aluminum rims for my Toyota Sienna started bubbling and peeling. If left unchecked, I will have to have the wheels either replaced or stripped and repainted to keep the metal from corroding and the rims from failing. The bubbling happens on the inside of the rims as well, making a good seal with the tire difficult and causing slow air leaks. Thus far Toyota refuses to recognize the problem.
While driving a 2004 Toyota Sienna van at 65 miles per hour on the highway, started to hear a rumbling sound for a few seconds, then heard a loud pop, suddenly lost control of van and veered to the right, off of the highway into a ditch. Once in the ditch, the van turned sideways and continued going sideways for at least 50 feet. When I inspected the van, the rear, driver side tire had lost its tread. The tire was basically bald but still inflated. This tire was the failed component. In going into the ditch, the van lost its rear bumper, a front grille and sustained several dents / scratches to the van body.
A D V E R T I S E M E N T S
- Soquel, CA, USA