This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Sienna. The contact stated that the steering rack alternated between manual and power. The failure occurred twice and seemed to occur only in winter months. The vehicle was taken to a local mechanic and the steering rack from the firewall to the tie rod ends were replaced at the owners expense. The contact called the manufacturer who stated that the problem was not covered under warranty. The failure mileage was approximately 70,000. The current mileage was approximately 81,500.
- Pepperell , MA, USA
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- Pepperell , MA, USA