This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both sliding doors on the minivan began rubbing against the body about 4 months ago. The problem continues to get worsen. On the driver side, the door has rubbed down to the metal at three points on the body where the back of the door closes into to the door housing. Additionally, the door is sagging enough on the hinges that the paint is being rubbed off along the track of the door as well. The passenger side door has also begun to sag on it's hinges and has rubbed the paint off the body in one spot. The issue is clearly related to the door sagging on it's hinges - whether the issues is design flaw, or parts that can not handle the weight I do not know. The dealer said that they would replace the hinges and fight for 100% coverage from Toyota (the care has 51000 miles and am past warranty).
Spare tire fell from under vehicle, causing blowout on R/R tire. Metal threaded rope had sheared off. Unable to locate spare after incident. When buying replacement part at dealer, stated this happens all the time. Posibility of injury or death very high in similar incidents.
1) driving on highway at 65 mph and took a rock that punctured my ac condenser on my 2004 Toyota Sienna resulting in ac failure. 2) took to dealer and told it was not covered under my warranty. They would happily fix it for $862. 3) dealer told me I should have had a front bra or screen covering my grill because the condenser was exposed. I told them if they made me aware of this design problem when I bought the vehicle I would have. Replacement condenser for $495, labor will cost over $350. Not something you would expect for a fairly new car under warranty.
I have a 2004 Toyota Sienna all wheel drive vehicle. In June of 2005 my tires had to be replaced. I had approx. 20,000 miles on the car. The tires were run flats. It would have cost me over $1,100. Then I go ahead and buy regular tires and find out that there is no where to mount a spare tire on the car. So now I am driving around with no spare tire in my car. Toyota claims this is an isolated incident but now I am finding out that is not true.
See complaint number 10120930 and 10112448. I do have had this problem on my 2004 Sienna le AWD.. my problem is identically to complaint number 10120930. I have contacted my Toyota dealership and they gave me this "oh you have to rotate your tires and tires wear more on minivans" crap. My tires should not be wearing at 6-12,000 miles. They replace both front ends and now they are wearing out again. I sincerely hope that you take this matter seriously and have Toyota look at the suspension and drive train issues and do a recall.
- Auburn, WA, USA
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Rear power lift gate on 2004 xle ltd Sienna upon opening does not stay open and comes down on person standing under lift gate. Waiting for Toyota to order parts for fix. Could be very dangorus if a child is standing under the gate as it does not stop and could crush someone.
When the window of the rear passenger door was rolled down, the door would not latch. This would not allow the door to latch. The door slammed shut when a passenger gets in and out of vehicle. Toyota stated this was a new safety feature.
A D V E R T I S E M E N T S
- Ladera Ranch, CA, USA