This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear door latch was recalled and replaced, it failed again, the rear door opens but then drops, it is a safety issue, I reported to Toyota but they refuse to fix it again. Serious safety issue stationary.
Dashboard cracking has become signficantly worse in the last month and there is concern about integrity of dashboard components, including installed airbags which are in dashboard area.
When I am driving my 2004 Sienna, its shaking so badly I feel like wheels going to roll out. Also brake make worse, and engine mounts and transmission mount are very bad condition. I don't know why its bad breaking in rain.
The driver's side flap window detached from the metal frame, I cant get my state inspection to pass with this issue, I have my window taped. It is something a cannot fix, it is unbelievable that this could be happening. The fix is very expensive and I have no way to pay for this. If the window falls off completely can cause an accident. It happened when I was driving to work in the highway I suddenly heard as if my windows were open I looked thorugh my rear view mirror and the window was wide appart due to the wind but because it was still attached to the hinge and the shades were hooked to the glass it did not fall off completely.
My automatic sliding door cable has frayed. I can't use the door now. Somehow I magically got it shut, but now it is completely locked down to try and protect the kids and to keep the van in a usable state (obviously you can't drive around a vehicle whose door won't close). The vehicle was stationary when this happened. It was over a couple of days from when I first heard a strange noise when the door was moving to when it stopped functioning altogether. The last time I tried to close it it had been opened on accident by a babysitter who didn't know and we had to keep pressing the manual open/close button continually and inch it to a closed position, because it kept trying to reopen the door. I have 6 kids, 5 in car seats. I really need to be able to access the babies car seats without climbing into the van. This is ridiculous. We are down to one door. Also it is completely unsafe in the event that an accident were to occur. As a side note the motor seems to be working fine. The cables are the problem
I am currently having a problem with getting a repair on a recall you all investigated Jun 03, 2008 campaign number 08V244000. After contacting a dealership for the repairs I was informed there was no recall and that they could only repair the recalls listed on their website. The corporate office was contacted next where I was told that the above mentioned recall wasn't a "recall" at all but a "customer safety protocol", and even though it had been issued in the past it was no longer available to me due to the original drive date being over 9-10 years ago by the original owner. There are service records indicating that the repair was made in 2009 under warranty. One of the documents listed on your site states that some of the repairs made under warranty may still need to be replaced. When I raise the rear hatch electronically the hatch will raise, pause, and then drop down part way and close the rest of the way without pushing the button to close it. If you are standing under it the door will drop down and hit you in the head.
Dash is falling apart due to a manufacturing defect. Started out as a sticky and shiny dash that was impossible to clean. Cracks began to appear at about 6 years old and now the dash is falling aparts as more and more cracks appear and pieces start falling off! this car is and has been stored under cover all its life! there are cracks all over the dash, top, bottom, left and right!
I was driving from a major city highway onto a freeway. I was going 50mph and accelerating to the appropriate freeway speed of 60mph. At that time, I realized my rear wing windows were open (it opens at the rear of the car at an angle of about 1 inch) and I pressed the automatic closure button. I heard a loud 'pop' on the passenger side. I looked back and the window was gone. I pulled over to the side of the highway immediately. A car/Jeep with a family in it pulled up behind me. They were hit by the window coming off of my vehicle. Thank god no one was hurt, but it did cause damage to their vehicle. It shook both them and myself up. A window flying from a car on a highway could have seriously caused damage and injuries. We were very lucky. I called 911 to report that there was window debris on the highway, and told them where it was. That way I would not cause an accident. Prior to this happening, there had never been any problems with our wing windows. At the time of the incident it was just past 9pm, I was going home from work and it was dark. I was accelerating from 50 to 60 on a highway. We live in the greater seattle area so the road conditions are always wet but it was not raining. It was about 55 degrees F outside. My theory about what happened to the window (coming from an engineering student) is that the plastic ball joint separated from its shoulder. The window caught the wind from the acceleration and the hinges were pulled off of their anchor. However, obviously this is only speculation. I have contacted my insurance company and got a quote from the Toyota dealership. Unfortunately, when I contacted Toyota headquarters they were not interested and could not give me an explanation. I decided to contact you because I think there is a safety hazard with this window that should be looked into. Parts shouldn't just detach from a vehicle.
Right passenger door stuck shut. Cables are fine. Left power sliding door will not shut all the way draining battery every day cause the open door light stays on. 130,000 mi. Other then that van runs great in mint condition. Will never buy another Toyota Sienna after the problems with these doors.
Right side power door cable frayed over a period of time and then broke rendering the right door useless. Cannot open and close it. This is a safety issue if someone needs to exit the vehicle in the event of an emergency.
Traction control sensor problem, 2004 Toyota Sienna xle, approx 128,000-133,000 miles. Safety issue: While driving within the posted speed limits of 35-45 mph the van has seized up (slows down on it's own without warning) as an internal alarm simultaneously sounds (the first time it happened I didn't know the van had an internal alarm). This has happened four times, (Sept. And October 2015, and twice this week 1/18/16 and 1/22/16). Each time the vehicle was traveling on dry streets with the exception of the last episode. After the first episode I took the van to our mechanic on the day of occurrence; we took a 10 minute test drive where he ran diagnostic test however no problems were detected. The second time it happened our mechanic did some research and found out it was a traction control sensor fail. After today's episode I will have the sensor disengaged as we have had the van 12 + years and have not had a need for the traction control to take over. This is not only dangerous but very scary for the driver and passengers. Please Toyota, get this problem fixed.
- current mileage: 101,856 - concern 1: Toyota Sienna door check spot weld failure *driver's side front door was making loud noise, so I had it repaired at a repair shop around Jan 15, 2015 at 98,985 mileage and paid $224.56. *same problem came back after little less than 1 year at 102,000 mileages. * youtube link with similar issue - https://www.youtube.com/watch?V=bxkwzlguak4 - concern 2: dashboard has been cracking for a couple of years now
Toyota Sienna door check spot weld failure - driver's side front door was making loud noise, so I had it repaired at a repair shop around Jan 15, 2015 at 98985 mileage and paid $224.56. Same problem came back after little less than 1 year at 102,000 mileage. Youtube link with similar issue - https://www.youtube.com/watch?V=bxkwzlguak4
Bought 4 new Goodyear viva 2 tires in 2014 at walmart in haines city, Florida just had my 2nd blowout due to sidewall separation at 55 mph. Balanced tires and check pressures always. Faulty product - walmart not willing to warranty said it's a manufacturers problem. Please investigate this tire.
A D V E R T I S E M E N T S
- Jersey City, NJ, USA