This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Sienna. While driving approximately 55 mph, the contact heard a loud noise and lost steering control. The vehicle was pulled over to the side of the road and towed to the contact's residence. The vehicle was later taken to an independent mechanic where it was diagnosed that the crankshaft pulley failed and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 96,321.
- Hilo, HI, USA
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- Hilo, HI, USA