This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota ref #200711200190 (customer satisfaction reference #) my husband mini van sliding door cable shoot a very hard piece of plastic out and the cable dislodged from its hinge. Luckily that we did not have any one sitting in the path of the hard plastic which has a lot of sharp angles, and a pointing corner. I see this is major safety issue. But the customer sat. Rep (danner ??)is not taking this seriously. I talked w/ the dealer repair person that he said that he had saw a few of the same problem. I know my car is out of warranty, but I would feel very bad someone else is harm by this defect. I told Toyota that I intend to report this to the consumer safety to make sure people aware of this design defect.
- Granite Bay, CA, USA
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- Granite Bay, CA, USA