This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota Sienna. The contact stated while driving in reverse at unknown speeds, the shifter lever broke. The contact applied the emergency brake to completely stop the vehicle. The contact was only able to drive to his residence while in reverse. The contact then removed the steering column in order to move the shifter to neutral. The manufacturer would not provide any assistance. The contact was concerned with the possibility of the failure occurring at highway speeds. The failure mileage was 78,000.
- La Puente, CA, USA
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- La Puente, CA, USA