This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Previously filed complaint od id #: 10033210 regarding rotors. I recently had them replaced under warranty because when braking hard to avoid an accident I heard metal to metal from front braking system and the car wasn't stopping. Also had slight shimmy in steering upon regular braking. Was told that rotors were within the specifications but since they could not turn/sand them again because they had been done once before and would be too thin and that they were "warped" they would replace them under warranty "this one time only." The first time they were turned and sanded - approximately 15,000 miles. This time they were replaced - 22,000 miles. This is not normal and I do not feel safe driving this car!
This van has rear brakes that squeal/hum everytime you use them. I have contacted Toyota regional which contacted Toyota national which sent someone out to look at them. In their words they said "brake noise is normal for a Sienna". somehow any constant brake noise shouldn't be normal. I'm told it happens when the brake shoes and the backing plates vibrate at a low speed it causes them to hum. Also, at 15,000 miles (I only put 10,000 per year on the car) the rotors had to be turned and sanded. 1 week later the metal crunching sound returned. I returned the vehicle and was told everything was within the specifications. Now, whenever I have to brake hard I still will hear a metal to metal crunching noise. Unfortunately it isn't a constant problem and cannot always be duplicated so it still hasn't gotten fixed. I've basically given up on the vehicle and will turn it in at the end of the lease because I do not feel safe with these type of brake problems.
My brakes have been sqealing for some time now. I've had the rotors turned, dusted, etc. Now it is affecting my steering. I am due to take it in to have this checked out.
The brakes make a very loud squeaking noise. The dealer told the consumer to ride the brakes for a while until the rust came off. New brake pads were put on the vehicle on 6/5/2003. The noise still occurs.
- Mission, TX, USA
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- La Habra Heights, CA, USA