This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver's seat belt buckle receiver stopped working. According to the dealers service manager, a small plastic tab (he called it a "spacer") in the buckle receiver broke off and prevented the buckle from latching. I note that a similar problem on the 2001 Ford escape was the subject of a voluntary recall (NHTSA campaign id number: 03V507000).
- Columbia, MD, USA
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- Columbia, MD, USA