This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
August 2003: Check engine light comes on. Vehicle taken to crystal motors, a Toyota dealership. Crystal motors replaced "ignition coil". problem apparently resolved. Cost: $350-$500. January 2005: Check engine light comes on again. Vehicle taken to crystal motors. Replaced "all injectors and coils". all six fuel injectors and three coils were supposedly replaced, according to the technician. Problem apparently solved. The service cost approximately $2100. July 2005: Check engine light comes on again. Crystal claims that a coil has gone bad, only 6 months into its use. Crystal is unable to produce the defective part on demand. I was not charged for this service.
- Warren, NJ, USA
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- Warren, NJ, USA