This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Gave a vehicle a boost one day previous. Closed hood on 2000 Sienna, but apparently not completely. I believe only safety latch securing hood rather than full hood latch. Driving on busy freeway to work fine but returning home on freeway, the safety latch on hood failed causing the hood to flip up and smash into windshield, denting hood and roof of van also. Pulled over to side of freeway safely. Called tow truck to haul car home. Safety latch and full hood latch now seem fine, but will be replacing shortly. Currently only replaced windshield and secured hood as good as possible. Getting quotes from bodyshops for repairs and have contacted Toyota as I feel this is a safety issue. After 6 days, yet to have Toyota call me back. This could have been a catastrophic crash, but thankfully wasn't.
NHTSA recall 10V160000 resulted in my spare tire assembly being placed in the rear area of my van, my dealer told me it was a temporary fix until remedy parts were available, a week or so. That was August 17, 2010 and they still claim that the parts are not available (October 18). I am concerned that the wheel assembly could fly forward in an emergency stop from highway speed and cause injury to the car occupants. No such incident has happened yet but my concern is increasing. Neither the dealer or Toyota seem concerned.
Handle to the power sliding door of my Toyota Sienna 2000 has broken off. It has been broken for over 4 months. The door will also not close for no reason and opens easily from just a brush on the remote on the key chain.
The handle lever for the back hatch broke from normal use and the hatch cannot be opened. Also, the passenger side sliding door handle broke due to normal use and it can only be opened from the inside. Both these problem can be a potential hazard in case of an accident where the doors/hatch will not permit quick opening during an emergency. Toyota should fix these door/hatch problems at no cost to the consumer......immediately!
A D V E R T I S E M E N T S
- Edmonton, 00, USA