This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sliding door occasionally failed to open or close. The door continued to have the problem even after the dealer had repaired. During the second repair, the dealer replaced the motor for the door.
Intermittently power sliding door will not close all the way, door alarm will chime. Vehicle was taken to dealer numerous times, did not find a problem. In July of 2002, dealer replaced actuator and power module.
While driving power operated sliding door comes open without operation. Also, light on the dash operates erractically, indicating door is open when it is closed.
While driving right side automatic sliding door will come open by itself. When vehicle is put into drive door will make a noise like it's not shut. Dealer contacted.
Power door will not respond whenever door is in motion/closing. Unable to reopen door while in closing mode. Door will not respond to door switch until it reaches locking point. Childs hand was mashed in door before getting door to reopen. Dealer was notified.
- Huntsville, NC, USA
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The power sliding door does not stop closing unless it hit an object or standing at a specific angle. Toyota customer support is unable to provide any information about the force at which door closes to ensure safety.
Manual sliding door - on the driver side, the manual sliding door rattles when the car is in motion. Transmission - when the car is in reverse, the car makes a load thumping noise, while it is in motion.
The doors on my 2000 Sienna rattle so loudly that the sound can be heard over the radio. It sounds as if the doors are not completely closed. Toyota contends the van is operating as designed and the sound is "body flex". the noise is very distracting to a driver and could contribute to causing an accident..
While vehicle is in motion the sliding door automatically unlocks. Also, there is a safety device button located in the back seat designed for an adult passenger to get in and out of the car easily. But if a child's hand was to get caught in it, the hand would not be released since it back seat does not have a sensor switch to recognize a child's hand. This feature should be controlled by the driver.
The power sliding door activated while my 2 year old daughter and I were removing items from the back seat. The door did not stop with pressure against it and no electric eye is present. No safety features are available on this door to stop it from crushing someone. The manual has a warning saying that you should stay out of the way because serious injury could result. I find it amazing that Toyota would rely upon a warning in a manual to prevent injury or death rather than a safety de4vice as is currently available from other manufacturer's. luckily I was nearby and pushed my daughter to safety in time. To make matters worse, once I disabled the power door via a button near the steering column, the door became so difficult to move that I have to strain to use it. I am very upset with this vehicle that I have had for only 3 weeks and would like to see a national recall. Thank you.
A D V E R T I S E M E N T S
- Hayesville, NC, USA