This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 16 year old daughter was driving our Toyota Sienna when she ran into the back of another vehicle (that had just been involved in an accident) at about 35-40 miles per hour. In spite of a front impact collision that buckled the hood and totalled our van, the airbags did not deploy and the seat belt did not lock. This caused my daughter to hit her head on the steering wheel. My concern is over the fact that the air bags did not deploy. Even though the van is 8 years old there has never been another accident in it and no tampering has been done with the airbag system. It should have deployed and I am concerned about defect.
While traveling at 20 to 30 mph consumer's vehicle was involved in a collision with another driver that was backing out in the middle of traffic. Upon impact, none of the airbags deployed.
- Calumet Park, IL, USA
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- Marietta, GA, USA