This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact drives 1999 Toyota Sienna (failure mileage: 100K). He stated that yesterday whle driving he was involved in a head on collision with a semi-truck. He stated that his vehicle was in perfect condition, however at the time of the accident, the airbags did not deploy. As a result he was injured: Jaw and head impact to the steering wheel. There was a report to the police. The contact has left a message with Toyota.--ds
Vehicle experienced a frontal collision at 45 mph in which both air bags failed to deploy. Also, driver's seat belt, and middle captain's seat belt behind passenger's seat, failed to operate. No injuries reported, and manufacturer was notified.
Vehicle was involved in a frontal collision of 30 mph impact, and both air bags failed to deploy. Driver sustained minor injuries. Manufacturer. Notified.
We were heading North and the other car was heading South. He decided at the last minute to make a left hand turn in front of us. We had no where to go and slammed into his passenger side and the airbags never deployed. We were both taken to the hospital via paramedics, and later released. After looking at a lot of minivans, I bought the Sienna because of the supposed safety features, and when I felt the airbags should have deployed, they never did. I already had fibromyalgia and now I have to have pt because of the excessive bruising and sore muscles. It aggravated the condition that I already had. Very disappointed in the performance of the airbags, or lack of.
- Owings, MD, USA
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- Virginia Beach, VA, USA