This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The mechanism that retracts seat belt, has a ratchet option for car seat usage. During normal driving, the mechanism turns into ratchet mode, tightening and trapping child in belt. It left red burn on childs stomach. Soffocation could have resulted in death had the child been sleeping during this trip. Toyota checked out seat belt latch ( not mechanism ) and stated no latch defect. They ignored the multiple complaints that the mechanism is defective.
- Florence, OR, USA
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- Florence, OR, USA