This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bags did not deploy in a front end collision. We were traveling at about 65mph on the interstate when another vehicle lost control, wrecked, and came to a complete stop in our lane and facing us. My husband braked hard but we could not avoid the vehicle. We truly have no idea how fast we were going at impact but I would guess 30-40 mph. It had just started raining lightly prior to the accident. Seat belts and god saved us. No major injuries.
Driver in wrong lane hit my van, with most of impact on right front side of van. Both vehicles were totalled in collision. Right front passenger seat belt initially held, but released during collision and passenger ended up on driver's armrest. Neither airbag deployed.
I have a 1998 Toyota Sienna recently the airbag light is on and the horn and cruise control are not working I wonder if this can be a safety recall for the life of the vehicle or do I just have to pay for the repair.
We were in an automobile accident recently and have a question about needing to replace the seat belts and possibly question of malfunction of airbags. Our Toyota Sienna van was going about 35 mph and hit straight-on a car that turned in front of us hitting the driver side with extensive damage with essentially no braking. Essentially the Toyota sustained a front impact collision. The airbags didn't deploy and our repair mechanic is telling us this impact was not sufficient to deploy airbags. The driver and passenger of the Toyota sustained chest injuries, knee injuries, with generalized pain, especially neck, shoulders, and back. We think there is something wrong with the airbags not deploying and the seat belts involved in the accident should be replaced. Our auto mechanic is telling us that airbags did not deploy because of insufficient impact, and the seat belt does not need to be replaced. Can you help us how we get the correct answers? scott S. lee 949-295-0438 cell 949-598-3302 work scottslee@cox.net.
My wife was driving a 98 Toyota Sienna with kids on the freeway in a comuter lane. All of a sudden the steering wheel started vibrating and locked in left position. As a result they ended up crashing in the middle divider head on. The van took a 180 degree spin and hit from the back. We have done 99000 miles on this van in last 5 years. This is totally a malfunction or mechanical failure of steering wheel. We have done long trips with our van in the past 5 years and never had problem. Also the air bags did not open up even though the impact was so severe.
- San Jose, CA, USA
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While operating the vehicle the horn will suddenly become inopperative causing an extremely hazardous situation of operating the vehicle without the horn. The vehicle was taken to the Toyota dealership on 08/28/2001 where I was told the clock spring contact was distorted and needed to be replaced ($470) not 3 weeks later the exact same thing happened, the horn suddenly becomes inopperative. I was told this was not covered by our extended warranty which we paid almost $900 dollars for. The is obvioulsy a very serious saftey concern and are there any avenues to persue to have this problem paid for by Toyota? I am very displeased with Toyota and there extended warranty policy.
A D V E R T I S E M E N T S
- Omaha, NE, USA