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9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Toyota Sienna body / paint problems

body / paint problem

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1998 Toyota Sienna Owner Comments

problem #5

Feb 052004

Sienna 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Consumer is unable to open all four doors from the outside. All the handles are broken. Consumer has to go through the rear hatchback window to get inside the vehicle. The vehicle was taken to the dealer for inspection. The cause has not been determined at this time.

- Saint Augustine, FL, USA

problem #4

Aug 082004

Sienna

  • Automatic transmission
  • 1,500 miles
1998 Toyota Sienna sliding door on left and right get stuck and will not open. In case of accident or fire my grandchildren would not be able to get out. Rear door handle broke off in my hand which would create the same hazard of not being able to exit. I've had this problem since I bought the car, and they have never been able to fix it even though they have tried. There are many complaints about thiis very problem from Sienna owners. This will definitely cost someone's life.

- Lawrenceville, GA, USA

problem #3

Aug 222003

(reported on)

Sienna

  • miles
Intermittently sliding door will stick either in the open or closed position. When this occurs excessive force has to be applied to the door handles, which resuls in handle falling apart. The cause of problem is undetermined.

- Belton, MO, USA

problem #2

Jun 092003

Sienna

  • miles
While traveling on the highway and without prior warning passenger's sliding door will come open.

- Marietta, GA, USA

problem #1

Oct 281999

(reported on)

Sienna

  • miles
Two door problems: (1) driver and passenger side hinged doors periodically will not open, regardless of whether remote, manual, or electrical push button is used. They just freeze shut. (2) sliding door on drivers' side will not open, sometimes not at all and sometimes not more than an inch or two. The inability to open is an inability to open from either inside or outside the vehicle. It occurs mostly in hot weather. Dealer unable to duplicate problem, so Toyota not much help. Seems very dangerous to us - not being able to exit the vehicle.

- Nashville, TN, USA

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