The paint on my vehicle is peeling off- roof, around all windows and expanding.? I went to a Toyota Dealership Part Counter to get touch-up paint and they told me that color had a paint recall. (Every time I wash the vehicle it gets worse.)? I asked to speak with a service manager at Toyota, 11/2024 and was informed that the paint color (0070 Blizzard Pearl) had a recall for peeling off.? Their recall solution is to bring the vehicle to a certified Toyota Collision center and they will repaint the vehicle affected by the recall. It's not a safety recall, but rather a CSP(Customer Support Program).? Unfortunately, even if you service the vehicle at a dealership it is unlikely they would share the CSP information, only a safety recall information.? Instead, a CSP is mailed to you.? I contacted Toyota customer service and they mailed the CSP notice in 2020 to the previous owner's address.? Toyota then extended the CSP expiration to 5/13/2024 on 12/11/2022, but failed to mail an additional extension of the CSP notice to me.? Toyota did confirm they had my contact information during that timeframe. Toyota did send me other safety recalls from 12/11/2022 to 5/13/2024, so they had my contact information to notify me of the CSP paint recall.? I was told since the CSP expired 05/2024 that they will not repaint my vehicle and I will have to pay to repaint.? Toyota is being unethical, dishonorable, scandalous, shifty, discreditable, parsimonious and immoral.? As they did not act with due diligence to notify their customer the paint was going to literally fall off of the car.? I was laid off and can not afford to pay to repaint it.? They need to act in good faith to rectify this issue and repaint my vehicle.? Had I been notified 2 years ago, I would have certainly had them repaint it. I thank the parts counter employee to letting me know this was their fault.

- Cedaredge, CO, USA

The paint on my vehicle is peeling off- roof, around all windows and expanding. I went to a Toyota Dealership Part Counter to get touch-up paint and they told me that color had a paint recall. (Every time I wash the vehicle it gets worse.) I asked to speak with a service manager at Toyota, 11/2024 and was informed that the paint color (0070 Blizzard Pearl) had a recall for peeling off. Their recall solution is to bring the vehicle to a certified Toyota Collision center and they will repaint the vehicle affected by the recall. It's not a safety recall, but rather a CSP(Customer Support Program). Unfortunately, even if you service the vehicle at a dealership it is unlikely they would share the CSP information, only a safety recall information. Instead, a CSP is mailed to you. I contacted Toyota customer service and they mailed the CSP notice in 2020 to the previous owner's address. Toyota then extended the CSP expiration to 5/13/2024 on 12/11/2022, but failed to mail an additional extension of the CSP notice to me. Toyota did confirm they had my contact information during that timeframe. Toyota did send me other safety recalls from 12/11/2022 to 5/13/2024, so they had my contact information to notify me of the CSP paint recall. I was told since the CSP expired 05/2024 that they will not repaint my vehicle and I will have to pay to repaint. Toyota is being unethical, dishonorable, scandalous, shifty, discreditable, parsimonious and immoral. As they did not act with due diligence to notify their customer the paint was going to literally fall off of the car. I was laid off and can not afford to pay to repaint it. They need to act in good faith to rectify this issue and repaint my vehicle. Had I been notified 2 years ago, I would have certainly had them repaint it. I thank the parts counter employee to letting me know this was their fault.

- Cedaredge, CO, USA

1.the windscreen cannot resist tiny pieces of stone-like debris of about.001cm diameters that sometimes fall from bigger truck and trailer ahead of you. I have a problem of the description above (my windscreen has a tiny deformation as a result of unsuspected contact with such road hazards) of which I called Toyota and filed a complaint. I was told to take my car to dealership for inspection, they concluded that they will not cover it because it's external factor. This car in question is less than 12,000 miles when it occurred. I have other cars I have driven for more than 10-13 year under similar condition without incident. 2.recently I noticed my gps and entertainment system was frozen up or restart in the middle of my trips. When it frozen I would be unable to adjust the volume of the radio or tune off or on. The gps will restart and re-route me to undesired destination. This has been frustrating for me and my family. 3.the tire pressure monitor is malfunction; even if my tire pressure is at a recommended level it will still display the notification.

- Jacksonville, FL, USA