This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Due to a latent defect, Toyota's chrome lug nuts swell such that the lug wrench no longer fits the nuts. Owners confronted with flat tires are stranded on roadsides, potentially out of cell phone range, because they are unable to change the tire. I personally was stranded at midnight due to this defect. I alerted my Toyota dealership in Peoria, Illinois. They said they were aware of the issue on Sequoias and Sienas and that the could not keep enough lug nuts in stock. Toyota has provided no formal notice to owners of this latent defect and safety hazard. Both the Toyota dealership and Toyota care refused to provide without charge replacement lug nuts.
- Thompsons Station, TN, USA
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- Thompsons Station, TN, USA