This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a safety issue with my vehicle that Toyota is not covering under warranty and I think it should be a recall. I have had 3 door lock actuators fail and the doors will not lock or unlock automatically. You can not open the door. In the event of a crash you cannot open the door safely to exit the vehicle in a timely manner. This is not safe. The vehicle is less than 5 years old and I don't think this kind of safety part should be that prone to fail.
Electric door locks failed on all 4 doors. Two were replaced by Toyota under warranty. They made me pay to replace one and they refused to replace the other. Now the drivers door lock has failed again. The drivers door will not lock or unlock when using the fob. The rear drivers side door will not lock or unlock using the fob or any other lock / unlock switch in the car. This means the car cannot be opened using the fob at all. It's a safety hazard and Toyota will not take responsibility to replace them.
The contact owns a 2012 Toyota Sequoia. The contact stated that the wiring on the vehicle was chewed due to rodents. The side air bags were also chewed out. The vehicle was taken to a dealer where it was diagnosed that the wiring contained soy products and needed to be replaced the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. The VIN was not available. Updated 03/01/17
The contact owns a 2012 Toyota Tundra. The contact stated that the key would sporadically become stuck in the ignition. The contact took the vehicle to the dealerwhere it was advised that the ignition switch would need to be replaced. The manufacturer stated they would pay for fifty percent of the repair cost. The vehicle was repaired. The approximate failure mileage was 15,000.
A D V E R T I S E M E N T S
- Orange, CA, USA