This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Toyota Sequoia lift gate outside handle has sticky melted tar type material covering the switch. The rubber boot covers the electronic switch to release the lift gate is completely melted. It is very hard to open the rear lift gate by pushing the handle. The black tar like material sticks to the fingers and it is very hard to clean by just washing hands. The dealer wanted over $451 to replace the switch. I am sure I am not the only one with this issue. My car stays in the garage at home and at work. I purchased the original Toyota extended platinum warranty when I purchased this vehicle. I first noticed the issue in 2015 and took it to dealership but that part was not covered under either (standard or extended) warranty. I think the rubber material used in the switch is inferior quality causing this issue.
- Houston, TX, USA
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- Houston, TX, USA