This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine oil seepage (or slow leak) at the cam housing and engine head connection (gasket seam) area, above the exhaust manifold, on the right-hand-side engine cylinder bank. Oil first detected at 9,000 miles (vehicle was purchased new). Concern: Possible engine fire if the oil seepage becomes worse over the course of additional miles driven. Oil seepage should not occur in an engine this new - especially in areas near a hot exhaust manifold. Other similar Toyota V8 engines appear clean at the same area - no oil residue apparent in other Toyota V8 5.7L engines of similar specifications. This appears to be a material surface manufacturing defect in my vehicle's engine. Engine info: Toyota 5.7L V8 corrective action: I took the vehicle to Toyota dealer to repair the seepage or leak to avoid a possible engine fire (as a preventive measure), and dealer told me I had to call Toyota. I called the Toyota customer experience center 1-800 number and the recording stated I was not able to speak to a Toyota representative and I should call back later. I have not been happy with Toyota's customer service. When I asked a service manager at a dealer about getting this repair done under warranty, he responded by saying "I can't do that to Toyota." It is unfortunate that Toyota values itself more than it values customers.
- Saratoga Springs, UT, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Saratoga Springs, UT, USA