This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tony Divino Toyota, a Toyota Motor Company dealership, sold me this vehicle sight unseen knowing I would immediately be towing a boat trailer 350 miles at highway speeds through construction zones on I-80 with children and our dog onboard. I was told it had passed a "160 point inspection" and was "in great condition". However, when delivered to me the dealership knew it was not road worthy and in fact illegal to drive on public roads due to missing a third brake light, bad rear brakes were bad, the transmission had failed, the battery had failed, the shocks/struts had failed, and a live shotgun shell was rolling around under the drivers seat. Both Toyota Motor Corporation and the dealership refused to address or correct these vehicle defects which could have resulted in a disastrous crash with injury/death to myself and children. This systemic Toyota disregard for used vehicle quality creates a national safety issue with all cars processed through the Toyota Motor Company network.
I had my brakes checked out at a shop in mountain home Arkansas, mountain motors hwy 5 N.. asking that they bleed and inspect as necessary, and check torques. After an hour and twenty minutes I was told that the bleeder on one caliper broke off! they did not replace the bleeder, they said it would be ok! the brakes failed completely less than 1000 later! we were lucky, the pedal went to the floor in a small town in Wisconsin. We were moving slow and I coasted into a parking lot! the vehicle had to be towed and $750 later we continued our trip. There is no regulatory Agency in Arkansas, and the repair shop is ignoring me! can you help? I have reciepts.
The contact owns a 2008 Toyota Sequoia. The contact stated that while driving approximately 70 mph and depressing the brakes going downhill, the vehicle started to shake violently. The vehicle was later taken to the dealer. After diagnosis they advised him that they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 50,000. The current mileage was approximately 116,000. The VIN was unavailable.
- Landrum, SC, USA
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- Fort Collins, CO, USA