This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Toyota Sequoia. The contact stated that while the vehicle was at the independent mechanic for an oil change, the mechanic informed her husband that the chassis was severely rusted. The dealer and other unknown dealers were notified of the failure and informed the contact that they could not repair the vehicle under Toyota Campaign Number: ZH7 because the campaign had expired. The manufacturer was notified of the failure and confirmed the assessment from the dealers. The vehicle was not repaired. The failure mileage was approximately 30,000. The VIN was unavailable.
- Baldwin, NY, USA
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- Baldwin, NY, USA