This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear latch which controls the opening of the rear hatch broke. This part is made of plastic (perhaps costing 0.30), and it is sheltered from direct sun and wear and tear by being covered with a part of the hatch which is made of steel. The hatch when this part is broken cannot be opened. This means one cannot gain access to the spare tire or the rear of the vehicle. This part costs over $90, and the labor to repair is approximately $170. Combined this approaches $300 with tax. When I brought this into the local Toyota dealership, I was informed that this was a common problem, and they pointed out that they had two other Sequoias currently in the shop having the same repair being performed. They had the part in stock because it occurs so often. A search on the internet has shown that this has occurred tens of thousands of times. A recall would appear to be in order.
1. 2007 Toyota Sequoia rear door latch broken. The event occurs by attempting to open the rear latch. 2. the failure occurs because the rear latch would jam, and the owner was just trying to open the door the normal way. This also occurs on the regular doors as well. 3. I will contact the dealership about the failure.
- Atlanta, GA, USA
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- Redding, CA, USA