This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In early August I received a safety recall notice from Toyota about the passenger side airbag being unsafe in our 2006 Sequoia. Apparently this recall has been in effect since June 2015 so I find it unacceptable that we weren't notified until early August. The recall notice recommends that we do not operate the vehicle with an occupant in the front passenger seat until Toyota has fixed the problem. However, Toyota is taking an excessively long time to provide parts for the repair. It is now August 31 and there is still no definitive date set for repairing the problem. Further, Toyota is providing only up to $35/day reimbursement for a loaner vehicle -- which covers only a third to half of what it costs to rent a vehicle of comparable size to our Sequoia. This is unfair and a big inconvenience to our family. I understand that parts availability can take time - but at least provide us with a comparable replacement car at no charge.
The contact owns a 2006 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part needed was not available to schedule the recall repair appointment within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2006 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.
I am part of the front passenger seat airbag recall for 2006 Toyota Sequoias. As a consumer, I have known about the defective airbag for almost 12 months and I am just now receiving a letter from Toyota about it. All the letter says is that Toyota is trying to find parts with no further information or date when the airbag will be replaced. In the meantime, Toyota asks me not to have a passenger in the front passenger seat. I believe Toyota has negligently stretched the recall notice long past when the problem was first discovered. Toyota still does not have replacement parts and the recall letter sets no timetable for the repair. The remedy is woefully inadequate to not use the front passenger seat. I know the us government has sued over this airbag issue. When does the actual consumer benefit from a suitable remedy?
The contact owns a 2006 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V286000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer indicated that it may be longer than three weeks for the part to become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
- Cibolo, TX, USA
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The contact owns a 2006 Toyota Sequoia. The contact stated that while driving approximately 2 mph, the four side air bags erroneously deployed. The vehicle was taken to the dealer where it was found that the air bag sensors had failed. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was not available.
A D V E R T I S E M E N T S
- Wilton, CT, USA