This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Pushed switch for power rear tailgate window, window assembly broke and window fell down into door. Upon examination, all components - regulator assembly and all connecting parts were severely corroded which led to failure. Less than 12 months later, rear tailgate outside handle broke; again under examination the entire interior latch assembly was severely corroded which caused failure. This in my opinion is a design or assembly defect. Water is not supposed to be leaking into the interior of the tailgate. From the extent of corrosion, this condition had been occurring for many years - most likely in my opinion immediately from the time that we acquired the vehicle new. The failure, while caused from a defect from the beginning of vehicle life, manifested itself after the vehicle warranty period and Toyota is refusing to address. From some online research, I have found this to be a common problem.
- Plymouth, MI, USA
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- Plymouth, MI, USA