This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
He rear door latch failed, making the door inoperable. Use of the door for entry and exit was impossible, creating a safety hazard. Repair of this latch failure is expensive ($400 - $700) and inconvenient. The design of the part and the material used (plastic) appears to be at fault. A heavier duty metal part is now available from after market parts dealers. The problem appears to be common and widespread judging from a discussion with a local Toyota dealer service center and judging from the number of complaints and information on the internet.
- Mount Juliet, TN, USA
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- Mount Juliet, TN, USA