This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The entire frame is rusting including the rear differential, suspension and other structural component. The dealer sprayed on a liquid tar but now that is falling off with the rust which was sprayed over.
Last week, (3/17/16) my neighbor was taking her three children to school in her 2004 Toyota Sequoia. She was traveling on a new road at approximately 30 mph when the front end of the vehicle dropped on driver's side. She thought she had a flat tire so she steered to the side of the road. It appears the driver's side, lower ball joint failed (see photos). I called hendrick Toyota of apex, nc and talked with Mr. John specht (919-335-1678). He checked the VIN and said the lower ball joints had a recall and were changed on Aug. 15, 2007. He also suggested I contact Toyota to request their assistance to cover the cost to repair the vehicle (case no.[xxx]). he advised the vehicle be brought in for the airbag recall too. Vehicle was towed home on a dolly to prevent any damage to the transmission. The vehicle has 215,444 miles and was not used for off-road driving. The vehicle recently passed state inspection with no problems noted about the front end. If the lower ball joints were already replaced in a recall (2007) what did they replace them with, and how did they correct the problem? this failure could have caused a deadly accident at higher speed. When a lower ball joint breaks, the driver can only steer with one wheel.[xxx] 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Made a left hand turn and the control arm broke off from rusted frame while traveling at about ten mph. Repair center says the vehicle is a total loss, because the frame is not safe, nothing to re-attach control arm to!
Was driving my 2004 Toyota Sequoia at 35-40mphin heavy traffic when there was a loud bang, a drop in the front left of the truck and the sound of metal scrapping the pavement. I turned the wheel to the right and hit the brakes to avoid going over the median into on coming traffic. I then skidded across 2 lanes of traffic and hit a car trying to enter the parkway. An eyewitness said he saw the wheel come dislodged for no reason. Luckily the lady who was in the other car only had minor injuries and other than a so far minor case of whip lash everyone is ok. Upon inspecting the vehicle with the police officer it looked as if the wheel and axle were ripped fron the truck. Unfortunately the Sequoia gave me no indications of anything going wrong or I would have taken it to the shop.
Car had had all applicable services and maintenance. Out of warranty due to high mileage. No problems prior. Noticed noise in front suspension of car. While driving in center lane of freeway on the way to the mechanic, ball joints failed and drivers side front wheel buckled under the car. Miraculously, we were able to get car off of freeway with no injury or damage. Understand there is an outstanding recall of 775,000 vehicles including Sequoia's of our year for this problem. We called Toyota who refused to pay for our repairs twice based on the VIN number of our vehicle. We appealed through our dealer and were refused again by Toyota. Today, our mechanic informed us that he had two more Sequoias with front noise that he referred to Toyota dealerships. Both cars had the universal joints repaired by the dealerships free. Meanwhile, we had to pay more than $2,000 for repairs and have received no assistance or acknowledgement from Toyota. If this problem occurred for 775,000 other vehicles including our make and model, surely our problem should be included.
A D V E R T I S E M E N T S
- Randolph, NJ, USA