This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota Sequoia ball joint recall svc performed, subsequently vehicle tires severely scalloping outer edges leading to tread fracture and tire splitting. Dealer svc mgr mike latham, maita Toyota of sacramento, insists nothing is wrong with vehicle although he admits something is wrong with tires; insists that recall svc correctly performed and alignment within specs. Dealer refuses attempt to correct problem. Dealer offers to sell me new tires; effectively attempting to release hazardous and unsafe vehicle to me. Vehicle is under warranty both in mileage and time. Dealer still has vehicle.
- Sacramento, CA, USA
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- Sacramento, CA, USA