This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Toyota Sequoia. While driving approximately 45 mph over a bump in the road, a rattling noise was heard underneath the vehicle. The contact continued to drive the vehicle to work. Upon exiting the vehicle, the contact checked underneath and found that the rack and pinion bracket was fractured and detached from the frame. The vehicle was driven to the dealer (bay ridge Toyota in bay ridge, New York, 718-439-3737) where it was diagnosed that the front part of the vehicle's frame was severely rusted and the rack and pinion bracket was detached from the actual frame. The contact stated that the frame was replaced in March of 2013 by the same dealer. The vehicle was not repaired for the recent failure. The manufacturer was not notified. The approximate failure mileage was 194,000.
The contact owns a 2003 Toyota Sequoia. The contact stated that there were chunks of undercoating falling from the vehicle onto the ground. The vehicle was taken to an independent mechanic for an annual inspection. The technician informed the contact that there was a foot long hole located on the driver side frame rail, which caused the vehicle to fail the inspection. The contact stated that the vehicle was serviced under a voluntary recall regarding subframe corrosion. The dealer was expected to clean the frame and spray an undercoating to prevent the failure from recurring; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 123,000. The VIN was unavailable.
The frame is rusting out I had the rear bearings replaced and they where rusted out too. All most all of the bolts on the frame are rusted cant change any parts on the frame do to the rust my wife will not let the kids ride in the truck iam thinking about calling the local news and have them do a story on it I think they should have a recall and fixes the problem.
Received a letter from Toyota for a limited service campaign, for rusting of the frame. I took my Toyota to koons Toyota in annapolis, md. They called me the next day and said it failed for rust. There was a hole in my frame and Toyota would replace the frame at no cost to me. Then they called me to tell me it would cost $6,400 to replace everything under the vehicle, because it was so rusted out that when they took the parts off they would crumble. Two days later they called and told me it would cost $6,900 to replace parts. They called last night and said it would cost me $7,845 and they could not guarantee the price would not be higher.they sent me pictures of my frame and there is a large hole in the frame. My question is shouldn't I get my truck back in working condition without me paying for anything? I contacted Toyota in ca. And talked to the rust specialist, and he said they would not pay for my parts. My husband and I are retired and live on a fixed income. We can not afford to pay for the parts. The truck has been paid for once, why should I take out a loan for a truck that has been paid for. The dealer also asked us to come pick up my truck if I would not authorize to pay for the parts. When I picked up my truck today, they said if anything happened to the truck while I was driving it home, they would not be responsible, because I didn't get it fixed. Please make Toyota recall these rusted trucks back. The rusted frame also includes Tundra, because they use the same frame. Thank you.
While driving my 2003 Sequoia on vacation, a part fell off from the bottom of the car. We took the car to a local mechanic who raised it on a lift and said that the part was the protective plate covering the gas tank. It had eroded off. He said worse than that, the entire frame was rusting and rotting out and felt that the car would be unsafe within the next year or 2.
There is an extreme amount of rust on the frame of my wife's 2003 Sequoia. The rust is just flaking off in huge chunks which is more than just the under coat of paint, its actual chunks of disintegrated/corroded metal. I can not believe the Tundra frames which were produced on the same manufacturing line and used the same metal as the Sequoia were recalled but the Sequoia's are not. Most of the frame damage seems to be isolated to the rear of the car.
I just purchased an 03 Toyota Sequoia and was unaware of a problem that is very known by many Sequoia owners. I was let known about the severe undercarriage rust problem these trucks have by someone at a gas station who owned one and had to get rid of there's because they were scared for the safety of there family while driving the truck. When I looked at my trucks undercarriage I could not believe the amount of rust that I saw. I did some research and saw some of the pictures of other Sequoia owners and was shocked at what I saw. Another thing that shocked me was that people were saying that when they went back to Toyota and told them of the problem they said that there's nothing that they can do. Until someone gets killed! there are quit a bit of important components that are rusting under my truck. The rear axel, all the bolts are completely covered in rust. Transmission mounts, suspension parts. I bought this truck thinking it was a safe and reliable truck. I hope this matter will be investigated as to why all of these trucks have the same problems.
Toyota Sequoia (2003): January 2012 we attempted to have our 2003 Toyota Sequoia with 75,000 miles inspected here in Maine. It failed due to holes in frame. Amazing issue is the body has no rust at all! none, yet the frame is swiss cheese. Our winters are harsh, and so is the salt our state dumps on the roads, however, I just retired my 1990 Toyota P/U in 2010 with 220,000 miles due to rust (20 years), and we traded our 1992 Toyota privia van in 2009 with 225,000 mi. For a vehicle with double the fuel economy....again no rust issue in 17 years. It is quite clear Toyota did not treat the metal on the frame properly or used inferior materials to begin with. The Toyota Tacoma and Tundra of the same year both had massive rusting frame issues which have had recalls for repairs, recoating, and even entire vehicles purchased back by Toyota. The Sequoia with practically the same frame as the Tundra has not been recalled to date likely due to the smaller numbers of Sequoias sold making this vehicles safety not as important to Toyota and the NHTSA as the others. My main objection to this theory is I believe the people in these vehicles are as important and deserve the same treatment and resolution. Caution: Your Toyota Sequoia may be very unsafe if involved in an accident with this condition.
Frame shows signs of extreme rust, especially at all weld points. Many integral components of the frame have multiple layers of rust through. The rear axle torsion bars have heavy rust and appear to show diminished diameter. The rear axle drain bolt looks like it will fall off if an attempt is made to check fluid. I have posted some pictures at www.autobuff.com/Toyota-Sequoia for your review.
A D V E R T I S E M E N T S
- Scotch Plains, NJ, USA