This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering loss and separation of the ball joints from socket causing a crash. At the time the two failures occurred, it caused the front passenger side wheel & tire to buckle under vehicle causing the vehicle to skid between 250 feet to 300 feet before stopping. This incident proved that the vehicle was completely uncontrollable due to the failure of manufactured parts on this vehicle. Notice of such "recall from Toyota" could of prevented this incident if a notice was received. Further, I never received a notice of any kind with respect to the recall on the lower ball joints and steering loss. It wasn't discovered until vehicle had been towed to the Toyota dealership and was inspected by the mechanic. This vehicle had been in a different Toyota dealership prior to this incident (approx. 4-6 months ago) in which was still not brought to my attention by the service department.
- Chatsworth, CA, USA
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- Chatsworth, CA, USA