This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number: 14V655000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I have received a recall notice in 2013. I am still waiting for a remedy. Toyota claims to not have the parts to fix this yet, but advises that no passenger sit in the front passenger seat. This is inappropriate! I would like to file a complaint for excessive time to fix this safety problem.
The contact owns a 2002 Toyota Sequoia. The contact stated that the track warning lamp illuminated upon making a turn and that the steering wheel was tight and vibrating. The contact mentioned that the suspension was unstable. The vehicle was taken to an independent mechanic who was not able to replicate or diagnose the failure. In addition, the contact was included in NHTSA campaign id number: 14V312000 (air bags) and stated that the parts needed were not available. The manufacturer was notified of the failure and the delay. The approximate failure mileage was not available.
On the year 2013 I went to this Toyota dealer: Adriel auto carr 693 km 1.0, cruce de la virjencita, dorado, pr 00646, United States phone:(787) 626-3838 hours: Open today 7:00 am ? 7:00 pm in order to replace and complete safety recall for front passenger airbag inflator module. In about 15 minutes after coming in, I was told it was not needed to be replaced. This Friday 24th October 2014 I returned after receiving another one of your warning letters letting me know it was never completed as directed in the prior letter they were shown by me that day. I waited for 6 hours before being told by the mechanic, not the representative that took care of me first, that after bringing the whole airbag system down on that side, they realized they did not have the parts necessary to make the replacement possible. Now, I am supposed to wait until they call me to have this done "sometime later".
The contact owns a 2002 Toyota Sequoia. The contact received a recall notification for NHTSA campaign number: 14V312000 (air bags); however, the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle. The manufacturer was notified of the delay. The contact had not experienced a failure.
- Acton, CA, USA
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I tried to sound the horn to alert other driver of my presence and the horn did not sound. I had it checked and it was found that the switch which is built in with the driver airbag is defective. This is a safety issue as I have read online that other Sequoia owners are having the same problem.
On August 13, 2011 while traveling on I-75 South of atlanta a vehicle left the road & attempted to return and over corrected, he struck our Sequoia with such force in the rear driver side passenger door that the rear of the our Sequoia immediately turned sideways and we begin to flip. After flipping we landed on the passenger side and slid approx 1/4 of a mile before coming to resting place in the median on the passengers side. My wife &13 year old son were severely injured, myself and my other 2 sons sustained injuries but none were life threatening. Neither my wife's nor my sons seat belt locked and once the windows blew out my son was dragged down the interstate causing severe injuries to his head, back, arm and leg. My wife sustained worse injuries, her arm 6 inches & 6 inches below her elbow was cut off. None of the side curtain airbags deployed and neither seatbelt "fired" properly allowing my wife and son to sustain life altering injuries. No one doubts that if the safety features we paid additional $ for had functioned properly, the outcome could have been much better. Soon after the accident I contacted Toyota to have the incident investigated. An "independent" investigator read the vehicle edr (blackbox) soon thereafter I received a letter stating that Toyota had no responsibility. When I called and spoke to the Toyota rep that signed the letter, he was immediately on the defensive. He yelled and tried using intimidation techniques to get me to "go away". my wife is now permanently disabled and unable to work as an rn. I have owned 7 Toyota vehicles & paid extra for the side curtain airbags, we as consumers have been deceived by Toyota selling us on safety and reliability. I will never own another Toyota. I take every opportunity to tell other perspective car purchasers my story & the failure of Toyota to take care of their loyal owners. Buyer beware.
The ABS light is on constantly even though the vehicle has not suffered any incidents, the vsc/track light is on sometimes it lasts up to one week until I disconnect the negative cable of the battery, recently the security light started flashing constantly, I don't know much about cars and is already altering my blood pressure.
A Hyundai tucson ran a red light at a high rate of speed (approx 50 mph) hitting us hard enough to flip us 360 degrees causing us to roll over another Hyundai tucson and land on the opposite side of a four lane highway. We were hit on the passenger side whereby the door jam between the front and back doors took most of the hit. Due to the way we rolled and bounced off the hood of the stationary car, I, on the passenger side took most of the hit. My head hit the window and the right side of my back and right arm were bruised. My husband, who was driving, injured his shoulder. I think if we were in any other vehicle we would have been killed or far more severely injured. Our seatbelts held us in place, but the driver and passenger curtain and side airbags (that I paid extra for) did not deploy, which I think in a side impact accident and roll over, they should have. Perhaps if they did, I would not have had a concussion.
Left rear tire tread separation on dunlop grand trek at 21265/70/R16 on Toyota Sequoia 2002, while traveling at 65 mph. I don't know exactly yet if the vehicle is total loss or if can be repaired because as consequence of tread separation the vehicle lost control and crashed into the concrete wall and is badly damage. My daughter and I were injured, but not too bad but. In addition the air bags did not come out after the impact. I am looking for some legal advise to see if dunlop company will honor my loss and Toyota company. I bought this SUV as "certified use vehicle" and the expiration date will be on 2008.
The airbag light has been flashing intermittently for four months. I have taken to Toyota for repair three times and still having the same problem. I have been told by a Toyota service tech that when the light is flashing it shuts the airbag system down.
While driving at 45 mph a very strong vibration, suddenly the front driver side wheel came off the vehicle. The vehicle crashed, serious injuries to the driver. The air bags systems never activated. The computer have an impact code, but the air bags didn't deploy.
Consumer was driving 15-25 mph across an intersection when another vehicle made a left turn into the intersection. The consumer's vehicle broad sided the other vehicle on the passenger side. The consumer sustained head and neck injuries along with another passenger in the vehicle. Seat belts were worn, but the air bags did not deploy. The manufacturer and the dealer were notified.
A D V E R T I S E M E N T S
- Folsom, CA, USA