This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have 2002 Toyota Sequoia SUV and in 78,000 miles I have had to resurface or replace the front rotors six different times, which averages about 12,000 for each rotor failure. The failure is severe warping of the rotor which cause violent shaking and steering problems over 45 miles per hour. The dealership wants me to pay for it each time ( out of warranty)but I feel it is a design flaw and a safety hazard and am surprised they have not issued a safety recall.
In August, 2005 my Sequoia began to shake at the steering wheel. I took it in to a local repair shop. They replaced the front brakes. They informed me that the rear rotors would soon need to be replaced. In may, the rear rotors were and entire brakes and pads were replaced at a Toyota dealership. The Sequoia still shakes badly. I took it back to the first repair center, which has informed me that the front rotor needs to be replaced. The shaking is so bad that it is hard to steer. It has caused the tires to become out of alignment and I have since bought four new tires. I noticed that lots of Tundra owners have the same problem and I have encountered two people in my town with the same problem with their Sequoia.
I have a 2002 Toyota Sequoia limited. I bought it used in Sept/2004. In may/2005 at 29,000 mi I replaced the brake pads. In Aug/2005 at 32,000 I had the rotors resurfaced. In Oct/2005 I had the rotors and brake pads replaced. The rotors were warped. Before all three repairs the car vibrated during braking on hills. Toyota dealer is giving us the same run around that I keep reading in other complaints on the internet. We're waiting to hear back from a Toyota rep about why they don't stand behind their vehicle when there are so many documented cases of brake problems on this truck.
2002 Toyota Sequoia. The brake rotors and pads wore out quickly. This caused shaking in the steering and extended stopping distance. Consumer took vehicle to the dealership on 12-12-2002, and they replaced the caliper assembly, the front calipers, back plate, and bearings. This problem occurred again on 8-5-2004. However, warranty expired. Consumer took vehicle took vehicle to dealer because the front end vibrated again and there was a grinding noise. The dealer replaced the brakes pads and machined the rotors. The third time was on 7-29-05, the rotors, calipers, and pads were completely worn out. The vehicle is currently being repaired at the dealership. There is tsb BR0052 on this issue. When consumer contacted the manufacturer, they said that they would send an attention notice about the tsb to the dealership. They told consumer when he got to the dealership that he should talk to the customer service representative, who was unavailable at the time he contacted the dealership. As of now the consumer has not been able contact the customer service representative.
Problem with 02 Sequoia where brakes vibrate the car, and stopping ability is diminished. Problem to occurs when brakes become heated. (driving down a long hill in second gear, using the brakes to keep the vehicle under control when I would get to the bottom of the hill, the vehicle would vibrate and the brakes would loose some stopping ability. I would be unable to make an emergency stop in this condition. I took it to the dealer on 9/22/04 who stated that the rotors were warped & the pads bad. Not covered under warranty. I explained that this vehicle is for long trips & vacations. Little use of brakes in these driving conditions. I explained that I have another vehicle with over 236,000 miles, and that I know how to use my brakes. (95 Nissan pathfinder with original rotors) he then stated that the Sequoia is a much heavier vehicle and to compare them isn't the same, and it will take more to stop the Sequoia. I agreed but stated that the Sequoia should have a brake capable of stopping it, especially since I am supposed to be able to tow a load of up to 6000 lbs. I contacted Toyota corporate. The person there stated there was a tsb for this & the Tundra concerning the brakes, and the dealer should have corrected it. I informed her that the dealer had written no tsbS on the workorder highlighted in yellow. She told me the dealer will correct the problem. After 3 days I contacted Toyota again, and they put me on hold. They said the svc manager had been out & would call later. Later the dealer called and stated that out of good will he would correct the problem. The following day I went in to have it fixed. Went from 4 bad rotors & brakes, to only 2 rotors were bad. They resurfaced the front rotors. After the repair was made, I took it to a hill that I have to drive down in 2nd gear, a few miles long. At the bottom of the hill, the brakes start loosing their stopping abilities. The vibrations were gone, but the heating & stopping problem remains.
- Mineral Point, PA, USA
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We have a 2002 Sequoia. I have had the rotors replaced three time at 18,277, 28,460 and now at 42,463. The first time the car was vibrating a little, each time the sound and noise get worse.
The front brakes seem to wear out at an excelerated rate. I had the front rotors replaced when the vehicle had under 30,000 miles, do to gouging of the rotors. The vehicle is now just over 30,000 miles and the vcs light comes on, and anti-skid activates, and when I press on the brakes there is horrible vibrations and grinding.
Between 5000 and 10000 miles a brake squeal (rear passenger side) began. During 10000 mile service the service dept at the dealership checked the brake and "cleaned". the squeal stopped for about 4 days. During 15000 mile check the service department checked the brake and "cleaned". again the squeal stopped for about 4 days. During the 20000 mile check the "cleaning" was performed again. After about 4 days the squeal returned. I am driving a new sienna with a terrible brake squeal. Good advertisement for Toyota !!! the service dept says it can't be fixed. I think on a new vehicle the brake should be replaced.
Consumer states that brake rotors are wearing, and when applying the brakes, vehicle will have heavy vibration and extended stopping distance. Dealer notified.
When braking get vibration and was told by Toyota dealer rotors are warped and need to be changed. Car has approximately. 26K miles and was told Toyota warranty does not cover which seems strange to me. I have noticed seems to be a problem based on internet searches.
At approximately 8000 miles and just 3 months since new, the front whells started to vibrate during braking and dark soot deposits seen on front wheel rims. Vehicle taken to dealer for service check and was told rotors were warped from overheating and was a known problem. Dealer installed brake upgrade package (larger design brake calipers and pads) and turned brake rotors offered free of charge by toyoya. Vehicle has since been driven for 3 months with new upgrade package installed and front wheels are again vibrating same as original design problem.
A D V E R T I S E M E N T S
- Hayward, CA, USA