This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After a routine oil change at my Toyota dealer, I was informed that my 2001 Toyota Sequoia has a rust hole in the frame on the driver's side. The dealer informed me that this is not covered by the current Tundra recall, but they are seeing it frequently with Sequoia's and 4runners. The dealer is frustrated with Toyota, who is replacing the frames on affected Tundra's, but will not acknowledge the exact same problem in other vehicles. The Sequoia is built upon the same frame platform as the Tundra, it would stand to reason that the same problem affecting Tundra pickups would also be present in Sequoia SUVS. The dealer recommended that I call Toyota customer service to lodge a complaint, with a hope that with enough people speaking up the Sequoia will be recalled. I did this immediately, and spoke with a very polite representative who said there was nothing Toyota would do, as there was no recall in place. This is completely unacceptable. Toyota is well aware of this issue from their own dealers, and are jeopardizing the safety of their customers by failing to act. Please help! updated IVOQ 10/18/11
The contact owns a 2001 Toyota Sequoia. The contact stated that after taking the vehicle in for routine maintenance, the mechanic advised him that there was a large amount of rust on the sub-frame. The vehicle was then taken to the dealer for a diagnosis and they also advised him that there was rust on the sub-frame, but his vehicle was not included in any recalls. The failure mileage was approximately 131,000. Updated 11/23/11 the consumer was informed the corrosion was a 100% consistent with the same corrosion areas of the Toyota Tundra. Updated 03/13/12
2001 Toyota Sequoia. Attorney writes on behalf of clients in regards to frame corrosion the dealer performed a 21 point inspection and noticed two holes caused by the corrosion on the frame, one in the rear and the other in the front. Also, the vehicle had been to the dealer three times to have the latch replaced in the rear of the truck.
In NHTSA campaign id number: 09V444000, Toyota recalled model year 2000-2003 Tundra vehicles due to excessive corrosion of the rear cross member that may cause the separation of the spare tire. The 2000-2003 Toyota Sequoia vehicles share identical frame cross member and spare tire mounting arrangements in which excessive corrosion in the rear frame cross member and spare tire mounting location can cause separation of the spare tire stowed under the rear cargo load floor which would result in a road hazard. This separation of the spare tire or mounting bracket could cause a crash. Also, corrosion of the rear cross member could affect the rear brake lines and the proportioning valve, resulting in diminished braking capability. Any separation of the spare tire and/or diminished brake capacity could increase the risk of a crash to affected vehicle and/or a road hazard to those traveling nearby.
The contact owns a 2001 Toyota Sequoia. The main frame under the vehicle has corrosion. The vehicle has not been taken to the dealer for inspection, nor has the manufacturer been contacted. The failure mileage was 79,200. Updated 01/14/10. Updated 01/12/10
A D V E R T I S E M E N T S
- Harwich, MA, USA