This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sometimes when I step on the gas it does not respond and I have to lift my foot off of the pedal and press the gas pedal again. This is an ongoing problem.
Was driving in city at about 30 mph, car stopped having propulsion, stopped with a shudder and warnings lights pop up. "check ev system" was able to reset the computer by powering off/on for 3 cycles to make it over to the curb. Called tow to Transport to the dealer. Send me away after resetting the error message in the computer. Week later it happened again backing out of a parking spot. Now Toyota is blaming my add ons like charge indicator (showing volts/amps of the J1772 input) and the fact I fitted a trailer hitch (for a bike rack). Which has absolutely nothing to do with the electrical propulsion system.
Whilst driving at 70mph on the hov lane of the freeway, the car switched into neutral and coasted to a stop. Because this happened at night, and on a lane that does not have a stopping lane, it was grossly unsafe as cars whizzed by. The car was towed to a dealer for repairs. The dealership, Toyota carlsbad, has informed me that a new drive motor will be installed. Unfortunately, this issue with the propulsion system failing is common in the Toyota Rav4 ev (it uses a Tesla motor). There are so many drive motors being replaced right now, I have to wait at least two weeks for a new one. Others have recently waiting up to a month.
- San Diego, CA, USA
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- Olympia, WA, USA