The contact owns a 2024 Toyota Rav4. The contact stated while starting the vehicle, the hood was shuddering significantly. Additionally, the contact stated while driving at various speeds, the hood shuddered and rose continuously while remaining closed. The contact pulled over to the side of the road each time the failure occurred due to safety concerns. The contact stated that the failure had reduced the ability to pay attention to the road while driving. The dealer was notified of the failure and informed the contact that it was a known issue. The manufacturer was notified of the failure and informed the contact that the failure occurred because the hood was no longer made with metal material but with aluminum material. The manufacturer referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The VIN was not available.

- Crystal Lake, IL, USA