This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Gas tank does not fill up properly. It seems to trigger the automatic shut off at gas stations when it is only 3/4 full. I then have to keep putting gas it with about 6 more shut offs to get the tank full.
2023 Toyota Rav4 hybrid (XSE) is said to have fuel tank capacity of 14.5 Gal with range in miles (city/hwy) 594.5/551.0 mi. When I first got my car, I can fuel it up to 520 mile driving distance. After a while, I can only fuel up to 430 mile, with no other accident. The tank cannot be fully fueled. This incidence has been widely observed in owners with the same year model. The actual reason is unknown. Some went to the dealership and replaced the sensor, some just got diagnosed with no issue. None of these has actually fixed the issue. The real answer could be the issue of the sensor or tank, or something else. This malfunction with unknown reason is risky for the use of the vehicle.
A strong fuel odor was evident in the cabin, and also under the hood after operation. Vehicle use was low, approx. 6K miles from new. My wife reported this to the dealer service department. They said nothing was wrong with the vehicle. Approx. 2K miles later, I reported the same problem to the dealer. Service rep said vehicle was unsafe to drive due to over torqued and leaking fuel line. They repaired it for no charge. No fuel vapors now, but if this is a production quality issue that others have reported, only to be told nothing was wrong, I think a major fuel-combustion safety issue may be overlooked. I am submitting documentation. Also, I am concerned about health effects of sustained fuel vapor exposure over months of driving. My wife rear-ended a stopped vehicle, possibly due to cognitive impairment from fuel vapor exposure. No warning indicators were ever triggered. Thank you.
My 2023 Rav4 is having same or similar issues previously described on tsb 010920 for models 2019 to 2021. Toyota of Iowa city is saying issue is under investigation for the last 5 months.
I bought a 2023 Rav4 Hybrid XLE brand new. On my first refill of the gas tank, I noticed that the gas needle would only go a smidge over the 3/4 mark. The RAV4 hybrid is supposed to have 14.5 gallons and around 540 miles per tank but I estimate it to fill around 10.5 gallons and the car shows around 413 miles per tank. I've attached two images I took when I filled up the tank, the car showed around 36 miles left to empty and it only pumped 8.8 gals.
- New Orleans , LA, USA
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In short: My car only fills up to less than 10.5 gallons on an empty tank of gas when the fuel capacity of the tank is 14.5. Toyota is aware of this issue on their RAV4 hybrids and they're not doing anything to fix this consumer issue. This is dangerous for many reasons.
A D V E R T I S E M E N T S
- Berryville, Va, VA, USA